Reviews

Rebecca Hahn

Great customer service and I feel safe here. It's nice to watch the coyotes come in at night. I love the sound. I enjoyed the little animals in my campground. Sheila graded me by text and asked how sh could make my stay better. I appreciate that. Sheila is a great manager!

Eric Perkins

No water at our RV site, call the ranger station, good luck it will just ring, they can’t be bothered to answer. 2 stars because at least the power works. Looks like lots of RVs that haven’t moved in years. You know the kinda park this is. The kind where you need to make sure all your things are locked up all the time.

Joelle Fittante

This location is an absolute insult to all Thousand Trails locations and should not share the name. Had this been our very first thousand trails stay, and not our last, we would have never ventured to the dozens of locations we did over the years and for that I am thankful. We have loved and utilized our annual membership up until staying here. This place is a disgrace and I strongly urge anyone wanting to visit to stay elsewhere. Unfortunately the people who run this location are unprofessional, sloppy, disorderly and do not know how to properly run a camp site. We stayed here earlier this month and no one was at the front office and we never received an email that had a spot number. We called and text the ranger several times and never received a response. After a long drive with 3 kids we just parked in the first spot we saw available assuming it was first come first serve since we never were given an assigned spot. The second day a ranger comes up to us later in the day after we were all unpacked and settled and told us we had to move, to an entirely different park! They were so rude and we let them know absolutely not, we were not moving because of their mess up. The lady took it real personal and made it her vendetta to somehow make us pay for her mistake?? She started threatening us and telling us she would have us suspended from thousand trails which we didn't care because this was our last trip on our membership that expired the following week and after this experience we definitely didn't want to renew. But then we got a letter saying we owed a fee for a late check out when we left at 10am!!! What a scam. This lady is absolutely insane that it's laughable. I truly cannot believe thousand trails has someone like that being the face of that campground.

Amanda Hatcher

My family booked the activity center for a whole weekend for my grandmother's 90th birthday. People came in from all over the country, some renting cabins, some using tents and some bringing campers. We made preparations 6 months prior with everyone contacting the staff at Pio Pico to book their reservations, the staff was very unresponsive and my aunt who was organizing everything had to personally get in touch with them so that they would return phone calls and emails. Upon arrival, they had us spaced out all over the whole campground instead of putting us in a group together near the activity center. The only people that were near the activity center were the ones that were put up in cabins and then only half of them were near the activity enter, the rest of us were all the way across the road and had to drive our vehicles or walk a pretty long distance to get to the activity center. The day we arrived we were told that we were on a boil water advisory because one of the main lines had broken and the day we left the ground was still dug up with cones and caution tape around it. The second day we were there, upon arrival, the septic system was completely backed up in the bathrooms at the activity center. They did have it fixed within a few hours, however it was very inconvenient because most of us had our campsites all the way across the road and had to go over to our campsites to use the restroom. The following day my boyfriend and I were walking over to the restroom from our campsite so that we could use the showers and the men's bathroom was backed up and had sewage all over the floor. They did take care of it promptly, however it seems like they have a lot of issues with water/septic considering that they had a main water break and two sewage systems back up within days of each other. The place is well maintained as far as cleanliness, however I never once was able to find a trash can or a dumpster to put our trash in the whole time we were there. I think they need a management overhaul, preferably someone that knows how to respond to phone calls and emails in a timely manner and that knows how to manage campsite placement accordingly. I could understand if we had all booked at the last minute, but they had months of noticed and could have set a section of campsites and cabins aside like most campgrounds do, especially considering how much money we brought in. We do this every so many years and this is the most unorganized and disappointing campground that we've ever used.

Leslie Scavo

We have gone a few times w my parents and always have a good time. We were there w my parents for the 4th and the karaoke night! So much fun! Thanks Stephanie and all of the gang. They made sure we had fun. Great night!

Jen Young

This park definitely has some issues, and there is room for improvement. We had one staff member that wasn’t very pleasant (she was at the store) but the rest of the staff and especially the maintenance team were great !! We had a water leak as we were setting up and it was fixed within an hour !!!! Every team member was pleasant and happy to help !!! We will return, the mountains are nice and the park is quiet.

Rodolfo Antunes

This place is just amazing! Location, views, amenities, I love it all! Don’t expect a fancy setup! It is charming, cozy, awesome camping experience! People who work here do for love and that makes the difference! Thank you to each one of you guys!

Lil Clark

We love Pio Pico! We are members of Thousand Trails so we stayed for 21 days. The day before our scheduled departure the wildfire near our next reservation became worrisome along with very high winds and gusts over 80 mph. I went to the office and spoke with Lisa we were able to extend a week for $29. We had never used this benefit in 4 years of travel but I was so thankful we could stay. Pio Pico is quiet and while you have to drive about 10 miles to grocery shopping and multitudes of restaurants it is wonderful to be away from traffic and highway noise. The laundry has updated machines and they work well, you can either buy a card or use the Wash app. The bathrooms are kept clean but some campers just are inconsiderate and make horrible messes. I feel for the staff as they get blamed but the work their butts off to keep everything clean. We don’t use pools or hot tub and we have Starlink so I have no idea if the paid wifi works. Nature is abundant here, lots of birds, ground squirrels, bunnies and sometimes at night or even dusk you can hear the coyotes yipping. Pio Pico may not be for everyone but honestly I could live there and be quite happy.

Jillian Montoya

The RV/campground is pretty remote. I went to drop off my friend and child and the ranger, an older female, was quite unpleasant to work with. Not much of a personality, rather unfriendly, and reminded me of a drill sergeant. She had to fully examine my auto insurance and car before she'd let me in. I didn't realize I was only given 20 minutes on site, so after driving over an hour to get there we stayed over an hour before driving another hour back home. She saw us in another area, stopped in her tracks and expected us gone, so I just asked what she needed. $10 to visit. Don't understand why! Whatever. So I leave and drive back out to the ranger post to pay and she's not there, out patrolling. Left my parking pass and GTFO of there. Guess they don't allow visitors. She had a weird way of handling her job.

Shirlee Clark

We arrived at 11am unknowing of the $30 charge for showing up before 12 that the staff would not waive. We paid and continued to look for a spot, it was very full. There are no standards for trash, debris, people having items and hoarding everywhere at their sites.. never have we experienced such an unmaintained site with thousand trails and we have been full timers for a bit now. Our spot had debris and old sewage gloves and dirty napkins surrounding our hookup that had not been cleaned up for a while. After finding a spot the staff drove by a couple of hours later. She was extremely rude and sarcastic with my husband about taking so long to find a spot. She was the same staff at check in that was very unfriendly and not welcoming at all. We came for the location near San Diego and will not be returning to this spot again. If I could rate a 0 I would.

Gary Jones

Laundry facilities not maintained. Most of the washing machines we're down. Not acceptable! The rv sites could be maintained better. Would be helpful to have gravel placed in the sites. Some have gravel but could be better. Keeps down the weeds and dust. Weeds are overgrown in quite a few sites. I noticed alot of dog waste being left. I guess some think it's not their responsibility to clean up after their pet. This should be addressed. I did see undocumented ones running through our site along with other sites as well. The speed limit is enforced for the most part although seems like the border patrol vehicles speed through quite often. They should follow the speed limit as well. Could be dangerous for children. The staff are friendly and helpful maybe a little under staffed. We have stayed at this park several times and do enjoy our stay. Just a few things to make the park better. Please maintain the sites gravel gravel gravel!

Mick Rhodes

Most thousand trails don’t have cell service in my experience this is just one. What I haven’t seen commented is 3 important things. The shower water pressure is terrible there was barely any. The sites are to small for my taste I’d like a little more space not stacked on each other especially the tent sites. Worst of all something that I’ve never dealt with at any thousand trails or any campground in general campground that shouldn’t be allowed is they don’t just require your id and member number like other campgrounds they require your vehicle registration and insurance. I have a problem giving that over nor do I see the need. That bothered me more then the other stuff. Otherwise noisey old people riding around on golf carts that’s typical of campgrounds so can’t say that was a different experience. Sorry for the negativity this campground just wasn’t my thing

Derek Weber

I have to say this is one of my least favorite Thousand Trails campgrounds so far. Pio Pico has a lot of potential to be a fun destination but I feel it is extremely neglected. Pools and hot tubs are closed. Bathrooms and amenities appear pretty run down. You see the typical "Pardon our dust" signs so hopefully things are fixed quickly. Being so near to one of the most expensive cities in the US you'd think it would be upgraded to 50 Amp power as well. Cell service is non-existent, though they of course can't control that. I will say the staff is all very friendly. If you're coming here to visit San Diego it is quite the trek into the city, to the beach, or to anything of note. We spent 3 weeks here, which was way too long with nothing to do in the area. Unless you're ok driving a total of 2 hours to something interesting and back it's a fairly boring campground to stay in. Space E-11 Vehicle Type: 38' 5th Wheel Stay: 3 Weeks

Jess Flo

We come here often and usually in our travel trailer. This time we rented a cabin which is nice and great for 4 people. But small for anymore than that. We travel with a large group and wanted to have something bigger and next to eachother. Fawn and Lisa were very accommodating and helped us with our needs. Definitely great customer service.

MOncat

Very thankful for the pet friendly cabin. The overall impression is good. Nice pool, convenient laundry room, beautiful scenery with a lot of wild animals like rabbits and squirrels and birds. Neighbors are always friendly and most of the staffs are nice and welcoming. Only there’s this one chubby lady with short hair can be a bit harsh on people that’s why the 4 stars instead of 5 😅