Point Of Rocks RV Campground

Cheryl Indihar

I am a little surprised at all the praise for this campground. The adjacent lake is beautiful, no doubt , and there are things to do in the area. My complaint is more about customer service and stems from my extensive RV travel experience and expectations. Most RV resorts are extremely pleasant and accommodating. I am on the road 4 to 5 months of every year. I am disappointed about the value of this campground by comparison and response from their team. My RV spot was #42. It is a "premium" spot $68 per night! I expected better. We picked up our reservation packet and had a hard time deciphering the site directional map and missed our camp site. It was hard to turn around (frustrating). My husband did an outstanding job backing into a spot on quite a steep incline (kudos to my husband, but frustrating). Immediately upon arrival we noticed how LOUD the site was from road noise (super frustrated). So, I inquired about a refund as 5 nights suddenly seemed like too long to stay here. I used the campground on-line interface and chose cancellation and proceeded to make an inquiry and asked what the cancel amount would be if I decided to only stay 3 nights. I made it clear I was not willing to pay full night cancellation amounts. I was automatically cancelled and charged full amount cancellation prices. They said since I choose "cancellation" and not "inquiry only" it was my fault and they had every right to cancel my reservation. Their tone was very snippy as well and apparently my comments in the submission box didn't matter. They offered to move me (if I acted fast and if there was availability). No thank you, now I just want to leave. I was expecting an apology. Nope. I was expecting they would make things right, by not charging me the cancel penalty. Nope. The whole experience at the end of our trip was upsetting.

Karen Gerard

This is definitely a 5 star campground. Great scenery, staff friendly and professional,everything clean and neat and wonderful trails with great views of Watson Lake and Willow Lake. The hookups were conveniently located for full hookups. Close to Prescott and all campers seem like they were having a good time. Very pet friendly and pets allowed on the trails with many doggie stations with poop bags and disposal. Trails very well groomed. This was a terrific stop !

Joanne Gage

It's a very nice campground with stunning mountain ( Granite Dells) views. The trees provide shade and privacy. It was extremely quiet except for a bit of road noise. My only disappointment was the low level of wifi, which did not allow for TV streaming. It was fine for email, etc.

Robert DESANTI

Where here for 4 days on holiday to get away from the hustle an bustle of daily life. It is not advisable for campgrounds to allow political flags because they can disrupt the peaceful, family-friendly atmosphere many campers seek, potentially alienating or offending other guests, and leading to conflicts or complaints that diminish the overall camping experience for everyone. Instead of open political displays, campgrounds might promote a neutral, relaxing environment where guests can escape from political stresses, or they could allow political flags only under specific rules that limit size, duration, and location, similar to how other signage is managed.

Ari

My husband and I stayed here over the winter and hands down, this is the best park in the state of Arizona! This will forever be our home away from home when we come through the West. Even over the phone, everyone in the office was happy to help and answer questions and even helped us pick out a site we liked before we arrived. Once we did, Jason, the office manager, was incredibly kind and even went out of his way on multiple occasions to help us with extending our stay and giving recommendations for the area and our future travels. We had to move sites at one point for a last minute extension and Jason made it a point to help us try and keep our site, helping me check literally every day to see if we could make it work. He made sure we felt comfortable coming to the office with anything we needed. The park itself had beautiful, spacious sites, where each one gives you your own bit of privacy from neighbors and enough room to actually enjoy being outside. The laundry is always impeccably clean and is only $1 per load! They even have a hiking trail and scenic overlook at the back of the park you can take and enjoy views of the lake. The park is only about 10 minutes outside downtown Prescott. We had easy access to the gym, grocery stores, and downtown, which had plenty to do and lots of great little restaurants. Prescott is home to Whiskey Row, an awesome historic district with one of the oldest saloons in the country, which was an awesome visit. There was a lot to explore and we didn’t even get to see it all. There is plenty of hiking as well, so there is enough for everyone to enjoy whether you want to get out and explore or hang out at the park. A huge thanks again to Jason for everything he did to help during our stay! This will be our first stop through Arizona from now on and we can’t wait to come back and stay again!