Prescott/Yavapai

Lauri Allen

I would not call this a Hospital. I will never go here again! I had a stroke and was told I had just taken too much medication. They stereotype you as soon as they see you are on any kind of pain med. Then they assume you are med seeking. They told me go home and go sleep it off. My son took me to Phoenix and I ended up being there for 2 weeks learning how to walk again. I still have issues from the stroke. If they had just helped me when I went in, I would have less. Go to Exceptional Hospital, they are phenomenal!! Sorry Dignity but you need to get it together!

Susana Lopez

Took my family member and they ran a bunch and said no infection, nothing was wrong. Every medical facility by dignity health that we took them after that said they had an infection and had other health issues. I'm shocked how much time and years go into getting your piece of paper that says you know what your doing and still manage to fail the medical system. Seems like they don't care, maybe it's an insurance issue maybe it's a race thing. But this is the second family member that this facility has failed on medical care they supposedly are very "proud" of. I already lost one member because of your negligence I wasn't ready to lose another because of your lack of give a crap for the people who put money in your paycheck

Elvira Howell

This is the place to go if you need a Hospital. Exellend staff from house keeping to the Doctors and Nursing staff . You will never see an angry façe, or someone helping unwilling. You never feel like a burden to anyone. There are always smiles ,and you feel the honest willingness to be there to help.and the food is also prepaired nicely and is tasty. If you need a Hospital, this is it

Syddie Jones

This review is for the surgical team in the cath lab. I had my port catheter removed this morning and the whole team who cared for me were absolutely amazing. My thanks to you all, and bless the good work you do!

Mandah

I am deeply saddened and frustrated by the level of ignorance, lack of accountability, and disregard for patient safety demonstrated by this facility. We all know healthcare up here is awful and not very trusted but, my family member had a dire condition and couldn't go to Flagstaff or Phoenix. Patients are being sent home during admissions meant for diagnostic workups, even when serious concerns—such as the possibility of a blockage—have not been ruled out when nothing is moving out after a week and theres serious symptoms going on. Discharging a patient with vital signs this unstable, including a blood pressure reading of 147/120, is alarming and unacceptable. I would strongly caution families against sending elderly loved ones here for admission or evaluation. Attempts to reach Risk Management go unanswered, and physicians do not return calls. Nurses appear irritated when questions are asked, and social workers provide medical commentary they are neither qualified nor authorized to give. That alone is a serious boundary violation. Its not helping the patient or the family. I asked for a doctor to call me three times. I got a social worker who obviously isnt over seeing anyone. They didnt go to school for medical. It is difficult to comprehend how a hospital can employ staff so consistently subpar and fail to correct these issues. If you or a family member are discharged without resolution—especially if symptoms persist or worsen—make certain the medical record reflects that you do not agree with the discharge. Do not be afraid to speak your mind to anyone as they are there for you even if they brush you off or are rude. Document every concern and insist on a paper trail in the event something happens. Know your patient rights. When staff attempt to dismiss, rush, or pressure you, speak up and make it clear when those rights are being violated. Healthcare providers take an oath to act in the best interest of patients. They must be held accountable. Keep going up the chain. I know I will and if anythint happens to my loved one due to all this negligence I wont stop talking to the appropriate people to hold this hospital and doctors accountable.