Reflections on Silver Lake

Peter Nickerson

Under new administration is about the only thing positive. Last management lacked in doing her job , hence spent majority of her time in peoples personal business instead of performing her job . Lots of houses/trailers for sale in this community , ask why Lot rent has become unaffordable to many . Nothing but glorified "trailer park" quoted from local law enforcement !

Carlos Mariscal

Lease rents go up tremendously every year , they do not hold up to their contracts of cutting the grass for one. They do not repair things as they rot away They change rules for certain individuals living there Use to pay lease of $285.00 when I purchased there first in the year of 2015 but as of Today as of 07/25/25 I now pay $575.00 which includes garbage pickup , cutting the grass which by the way is jumping up to $640.00 this October, but they do not cut grass to offend , to me they are I breach of contract, they only make the entrance look good which is does to make new individuals think and I mean think it's a great place to live , well it use to be , and some full time residents make it worse with all the BS they spread , with out the people who live there voluntarily doing things and organizing it all this place would not be a place of choice , it is all misleading to fool the public this is why over 100 homes are for sale but its the investors in all parks needless to say

PATRICIA CARROLL

When I moved here three years ago I did a review and gave 5 stars... the park was beautifully maintained with great amenities. Unfortunately, things have changed. The condition of the park is outright embarrassing at times. Damge goes unrepaired for long periods. Mowing (which for some of us is supposed to be included in our lot rent) is poor or nonexistent, especially in the summer. We have two lovely pools and a hot tub, which until this year worked well, except for occasional outages, which are to be expected. However for months now the hot tub doesn't work, our large pool is not heated properly, and pools and deck furniture are not cleaned and maintained as they should be. New management doesn't seem to be available nor responsive to addressing concerns. Poor reviews are being met with responses to email the company directly with concerns, yet I have sent three emails over the last month listing very specific concerns and requesting a response. I have received NO response. It's hard to be positive when I have no doubt we will be hit with another large rent increase, while services continue to decline.

Sara Scott

We came in 2019 and fell in love with Reflections. That was the last great year for us.😩 Now repeatedly pools are cold, the hot tub is down and not useable. Water shut offs are frequent and residents not informed in advance, you can be in the middle of a shower and can not rinse off. I understand that things happen but I have yet to see any preventative maintenance being done. The staff is under appreciated by Legacy but not by the residents. Staff can only do so much. I feel along with many others that the park management is smart enough to know how to call a repair person and order what is necessary but LEGACY requires 3 estimates and then submit to higher ups and wait for a reply , as 3 weeks go by and you can finally Schedule a repair and now the company has to order the parts! It’s a goat Rodeo! Why cant there be a pool company that maintains the pools and hot tubs and has a spare heater and pump on hand here? Legacy has enough $$ to afford this especially as they get a 10% increase in rent every year! Now our manager Tina left March 1 2025 and we Have yet to have a meet and greet with the new manager. He is not accepting appointments from residents to answer questions as he says he is getting the lay out of the park. We feel abandoned and unheard and are tired of the disappointments in the state of Reflections on Silver Lake maybe if the staff and residents felt valued the park would get better reviews going forward. At this point there are many for sale and many more not coming back for 2026 please consider saving this community before all the great folks leave in disgust. We don’t want to loose our sense of community

Roger Martineau

I have been here 4 yrs and in the four years things have been going downhill. The pool has had problems it’s not getting cleaned like it should and the hot tub doesn’t work.We have a new manager in the park and he’s a ghost no one’s talked to him or able to see him.He has told residents that your fee that you pay every month is only for your lot not the amnesties that we have really then while advertise on your website.Grass is not mowed in some areas in the park and breaks in the water lines happen often which only one thing the infrastructure is old .This is not a good sign you are losing people there are more homes in the park for sale and i hate to say but word gets around.