Reviews

Kathryn N

Rooms are dated and need some attention but they are comfortable enough. Nice Tv with good selection. I had a king room and it had a mini fridge, a couple of bottles of water and coffee supplies with mini coffee maker. Housekeeping doesn’t come daily but will if requested at the front desk. I was here in the middle of November and the holiday display is quite something both inside and out. Bistro pub downstairs is good food and very reasonable. I suggest having the Rising Star combo for breakfast it is very good and generous with portion sizes. Staff was friendly in all my interactions.

Jill Cesco

My husband and I booked a room to escape our busy lives for some R&R. We enjoyed our meal at the restaurant/ bar. We also enjoyed the pool and hot tub. The room was clean. The bed was the most uncomfortable bed I've ever layed on. We travel a lot and actually have a firm mattress at home. This bed felt like a piece of plywood. I've never felt anything like it. Not sure if all the rooms have the same beds. We were in room 258. After about 3 hours of tossing and turning, we left early in the morning. As we walked out past the front desk, the four people at the desk talking just ignored us. No thank you, come back or anything. Very disappointing.

LINDA ATWOOD

Unfortunately, the place doesn’t seem to be doing very well. Extreme lack of maintenance. Dining options suck. Carpeting is filthy. Many spiders and bugs in hallways and the room we were in. The pool is nice but hot tub needs painted. The wallpaper is bubbled and peeling in the hallways. Doors in the pool area needs replaced and the patio door leading outside from the pool needs the track cleaned and lubricated. The exercise equipment also needs lubricated.i hope they survive but it’s not looking good. I wish they could bring the buffet back at reasonable price. May help them survive, however, they do give good comps. Probably the most we’ve ever gotten and we are not high rollers. I’d really like to see improvements in dining options and cleanliness; our room was very clean, except for finding a couple of baby spiders but we were right at the last room to the exit door at the end of the hall. I also wish they had more non-smoking areas for slots.Regardless, we enjoyed our time there.

Adam Neeley

I enjoy going to this casino. And I have for 26 year's. The staff is always friendly and helpful $$$. The rooms and casino is always clean. The casino does smell little like smoke. But they got non smoking areas and rooms. If that's not your thing. The entrance and casino is amazing to see. So if your close stop give them a visit.

Joe T.

We really enjoyed our visit to Rising Star Casino and Hotel. Our room was quiet, and it looked like new carpeting. Clean and functional bathroom but dated. Our TV was older but worked well. As for the casino, plenty of fun, lots of give-a-ways. The drinks were pretty good as well. Our only gripe is that we found the food selection to be very poor. The buffet was pricey, and the "steak buffet" was out of steaks at 5:00 pm on Saturday night. They have a coffee shop in the main lobby that, for some unknown reason, never opened the entire weekend. We understand the casino is in flux now as they had plans to relocate, which we heard is now off with plans to renovate. Every employee we did meet was friendly and helpful. Overall, it was a good experience. A few tweaks here and there and Rising Star would be a 5 star experience.

Amanda “Mandi” Roose

Always a wonderful place to play. Highway 36 Band always has the best time playing at the casino. The crowd is never satisfied and always asking for more. The staff and service are top notch and the hotel is comfortable, clean, and the rooms are nice. Can't wait to come back again!

Christine Marsan

We were vacationing from CT and MA. The original.hotel we had canceled due to flooding. We thought this hotel had good reviews. The woman at the desk was friendly. She was the only nice thing about our stay. There was a horrible "barnyard" smell when you first enter the lobby. The room was old and dirty looking. It was cheap, so I guess you get what you pay for. I didn't dare sleep under the covers. The casino was not great either. Small and stinking of cigarettes. They need to do some updating.

Brian Allee

Place is AMAZING! You get so many perks as a member. Love how they have smoking & Non smoking rooms & floors of the casino. It's a river boat.. just an ah amazing experience

Dawn

Sherry at the hotel should be the face of customer service here. She is so very helpful. Shawna is the best server and so attentive and nice. Dolan is very helpful, thoughtful and just an all around excellent host.

Matthew Human

Wow.. I bet in the 80s this place was popping. You can tell it was nice once. Inside very old feeling and the smell is awful. There is a non smoking floor on top where all the smoke rises too. We won't be back... Only positive is that the ride there along the river is scenic