S&H Campground

Joshua Petree

I recently contacted S&H campground to use their mobile rv repair service for a leaking toilet in my camper. Over the phone they stated the price would be $149 for the first hour and they hoped they could fix it within that time frame. No other charges were mentioned during this call, however, when I checked my bank account they had actually charged me $248.00. When I asked about the additional charge, they stated that it was a $90 "trip fee" for about an 8 minute drive. This was never mentioned to me during the call or by the technician who came out. They stated they would refund the $90, but I have yet to see that. This was after the technician left without fixing the toilet because he didn't have the part he needed. I decided I would get the required part and put it on because he said it was just an issue with the hose clamp and I could just put that on myself. The technician said if this did not fix the issue, he would return without charge and fix whatever the remaining issue was. This did not fix the problem so I called S&H back to have the tech come back out to fix it. The woman on the phone stated this would cost another $250 to come back out. I reminded her the tech said he would come for free so they did not charge the $250 but stated they would need to charge me for the part. They charged me $100 for a water valve kit, which I could have bought for a much lower price anywhere else. The tech came out and fixed the issue but overall this was a headache and it doesn't sound like I'm getting my money back. I could have replaced my entire toilet for the cost of this service. I will mention the tech was very nice and I had no issues with him.

Kevin Lloyd

I’m living here in our RV. Though a significant change from 5000sq feet to a 44’ rv has been interesting to say the least. Jay and his staff have made it easier and are very accommodating.. Thanks Jay and S&H!! Yall rock!

Vince Watson

Great place for a single person or a family to stay. Staff is very helpful and always pleasant. They have fun for the hole family from 3 years old to teenagers if they are out side kids they will love it. I have been here for 8 months and have not had any issues with theft privacy or party people. The owner has made it the type of place you can leave your camper unlocked and not have to worry about things missing when you get back.

Joshua Petree

I recently contacted S&H campground to use their mobile rv repair service for a leaking toilet in my camper. Over the phone they stated the price would be $149 for the first hour and they hoped they could fix it within that time frame. No other charges were mentioned during this call, however, when I checked my bank account they had actually charged me $248.00. When I asked about the additional charge, they stated that it was a $90 "trip fee" for about an 8 minute drive. This was never mentioned to me during the call or by the technician who came out. They stated they would refund the $90, but I have yet to see that. This was after the technician left without fixing the toilet because he didn't have the part he needed. I decided I would get the required part and put it on because he said it was just an issue with the hose clamp and I could just put that on myself. The technician said if this did not fix the issue, he would return without charge and fix whatever the remaining issue was. This did not fix the problem so I called S&H back to have the tech come back out to fix it. The woman on the phone stated this would cost another $250 to come back out. I reminded her the tech said he would come for free so they did not charge the $250 but stated they would need to charge me for the part. They charged me $100 for a water valve kit, which I could have bought for a much lower price anywhere else. The tech came out and fixed the issue but overall this was a headache and it doesn't sound like I'm getting my money back. I could have replaced my entire toilet for the cost of this service. I will mention the tech was very nice and I had no issues with him.

Phil Schaefer

We had a group event there, and staff members were great about reservations and such for multiple campers. While they weren't able to get us all completely adjacent, we were all very close to each other. We ordered a pile of pizzas from the restaurant on the hill; they were great to work with and tasted great too. While we had a lot of activities planned for the group on our sites, the family stuff for the kids up at the playground was an added bonus.