Reviews

Dan Provence

If you like stupid rules, this is the place for you! Our family got there the day before us and we planned to get there early on the day of our check in to hang out at their sites. We booked a cabin and didn't expect it to be ready when we got there but the staff wouldn't let us on the property to hang out with our family. The kids couldn't play with their cousins and we missed hours of time together. The place was half empty so it wasn't a capacity issue. The gate lady was really rude and the experience with these people ruined a big part of our trip.

Liz Hudon

This is the nicest KOA we have ever been to! Staff was very friendly and helpful, the kids loved the playground and heated pool. Everything was clean and well maintained. The only minor complaint is the dog parks are pretty small.

Niken Patel

Great location close to ocean (1 mile) that you can walk and go to beach. Full service available - this helped us a lot as first time RV experience. They have store so you can get anything that you may have missed. Lot of bikes to rent and fun activities for kids and family.

Lars Voorneman

When we arrived, we were assigned a different site than originally booked — no problem in itself. Unfortunately, the new site number was entered incorrectly into their system. The next morning we went out to visit Monterey, and when we returned, our table and belongings had been removed. Apparently the staff thought the site was vacant because of the mix-up. Some of our items (those that were on the table) were later found, but the table itself was missing. We received only a brief apology and no compensation. The woman at the front desk also refused to find out who had cleared our site (suf on table), so we couldn’t even ask what happened to the table. Overall, a careless and unhelpful response to a mistake probably made by their own staff. A real shame, as the location itself is fine.

Darlene A

Very nice RV park it is well taken care of! Office staff super friendly and great customer service. Nice wide roads and the parking for the RV is super level. A lot for fun things for kids to do. Great location for surrounding areas to visit. The only thing is a bundle of wood is $20 super expensive. Emily was friendly and helpful! Overall great KOA!

Anna Trushchenkov

We come here every three months for an amazing glamping experience! The cabins are spacious and comfortable, with everything you need for a relaxing stay. The fire ring and grill area were perfect for evening gatherings, and the entire site was clean and well-maintained. The staff were incredibly friendly and helpful, always going above and beyond. Our kids loved the jumping area, and being within walking distance of the ocean was a huge bonus. The huge jacuzzi and big pool made it easy to unwind and have fun truly a perfect getaway for the whole family!

Bear

Was there July 10 -12. Staff were friendly. Definitely family with kids oriented. If you looking for wild animals and mid day tranquility this is not it. If you have kids with tons of energy you're in the right place. I also wanted to thank Natalie D. In the rental department for an outstanding and friendliness service. My kid was very happy. Happy kid happy dad. Also, for whatever reason no mosquitoes and that's a plus!!

Chris Curtin

This place is great. We really enjoyed our stay. We trailer camped here in site 72. I will say the nature spot doesn't really provide much privacy, especially in 72. However there are some spots that provide hedge coverage. We stayed mid June, it was high 60s, low 70s, slight breeze. It was so perfect. Even the morning had overcast but it was warm out where I could be in shorts and short sleeve. The activities for the kids is where this place shines the most. The jumpy pillow and pad are the hub for kids. It was always packed. The sand shack is right next to it. This is where you can tie dye shirts everyday, it's a really nice setup. There are snacks for the kids to buy, bikes and other mobile things to rent. They also host hourly activities for kids there as well. The place overall is very clean, the cleanest KOA I've been too. Their main shop has everything you could think of and more. Trash gets picked up daily at your site. Quiet time is at 10 which is nice and standard. Some sites are large and they offer dog areas in some as well which is cool! We really enjoyed our stay, after the second day we booked again for next year. This place will be yearly for us, no questions asked. Great place, super friendly staff, plenty to do. Boardwalk is 20min, Aquarium is 30 min, roaring thunder is 30 min away.

Kevin Conrad

Staff really made this place a true 5 Star experience. Accomodations are great and better than most other KOA's we have been to. They take the security of our family very seriously with wristbands and constant patrol. Would 100% come back next time we are in the area.

jenn G

Amazing campground for families! We stayed in RV spot 176 and it backed to the playground. It was a quick walk to the bathrooms and the jumping area. I loved that I could sit next to the fire in the evening and watch the kids play from our camp site. The kids made a few new friends and the amenities they offer are outstanding! Wish we stayed longer! The only negative was that there were puddles of water in the showers.

Jenny Craig

We love this place! It's our 2nd time here and with older kids. All the other families are super friendly and inclusive. It's close enough to Santa Cruz or Monterey for a day trip. The grounds are clean, spacious, and easy to access. The Produce Market in Moss Landing on hwy 1 is a must stop!

Kaitlyn Moore

This was the most well-maintained establishment I've ever stayed in, with unbeatable views and amenities!! The cabin far surpassed our expectations, with every need anticipated. The kitchen and linens were fully-stocked with basics, and the TV was the latest technology (Fire TV stick) that my kids navigated it immediately. The hillside view couldn't be beat, and the shade and patio were perfect.

Robert Slaybers

Love this Santa Cruz KOA location and ALL the staff is wonderful. I'm a manager at a luxury hotel in Monterey Bay and I enjoyed the great service at check-in and everywhere. Whenever I ran into any KOA staff, I was greeted with a smile + hello! That's super important. I also wanted to say that I also really appreciated getting a pre-arrival call letting me know that my glamping unit was ready early! (my special request) Thank you! The property is beautiful, the jacuzzi is huge, pool is really nice, and the fellow campers staying there are really good people. Really great programs almost every weekend so see the calendar. It's a happy place for kids and adults! Robert

Desiree Betancourt

So when we arrived we had some hiccups with our accommodations and the manager Glenn was very understanding and professional. He made sure we were treated like family. He took the time to listen and he tended to our request making our stay comfortable and unforgettable. We will definitely be coming back.

Mary Elizabeth Lunetta

Really great place if you have young kids. Lots of activities to keep them busy and happy! Can be a long drive to/from Santa Cruz if there’s heavy traffic, so just account for that when traveling.