Sundance Lakes RV Resort

Haley Sutherby

Stay somewhere else! During my stay, Mark, the park manager, invaded our privacy and attempted to terminate our lease prematurely, disregarding park rules that stipulated we had more than 6 months before our lease would end. Mark and several male staff members displayed unprofessional behavior towards me, creating an unwelcoming atmosphere. The park's maintenance was subpar, with the dog park, a frequently used amenity, being mowed about every two weeks and mushrooms poisonous to dogs growing. Their careless lawn mowing and weed whacking resulted in damage to our property, including holes in our hoses, causing fecal matter to spray when emptying the black tank. The unprofessionalism was exacerbated during the hurricane, with Mark displaying a lack of communication, then ultimately ceasing all communication and going on a cruise displaying no concern for the park nor its guests. Guests were still required to pay rent despite being without power for months. The park's infrastructure is also a concern, with electrical issues and frequent water issues, including unannounced water shut-offs. If you would love to stay with an unprofessional and childish park manager that belittles his guests and throws hissy fits like a teenage boy, this is the place for you!

Diane

Came to this RV park in April. Hooked up our camper electricity to the pole. It was in the 90's. Our air kept going on & off. It eventually burned out our A/C compressor due to lack of voltage! Called out a repair man...suggested we move our camper to another site/grid to try out our NEW air conditioner, because the section we were in..wouldn't supply enough voltage for our NEW AC unit to work! And yep...we moved our camper to another site, and our AC worked with zero issues! The wires underground, at the old site, was probably oxidized from the flood they had there!!! Management was TERRIBLE to work with!! VERY RUDE!!! They did not want to accept ANY blame on their park!!!! Sooo...a couple thousand dollars later ( new A/C...And 3 nights in a hotel) due to the weather being in the 90's & no air in our unit....I'M WARNING YOU NOW!!!! STAY AWAY FROM THIS RV PARK & The VERY RUDE MANAGEMENT!!!!!

Cheryl Webb

We arrived at Sundance RV on March 19th, for a 2 week stay. Park had suffered major hurricane damage but the park was doing it's best to remove the damaged places. We got there and paid, then found out the laundry room and club houses were shut down. We had to use a laundry mat. Not a horrible inconvenience, just would have been nice to know prior to booking. Rv lots are large, beautiful settings with 3 large ponds, swimming pool was heated and very well taken care of. Our favorite were the people, amazing and so welcoming. The office staff especially Pam and Mark were welcoming and very professional. Seems to be a lot of tension between the staff but didn't deter our stay. We will be back. Thanks for the great 2 weeks.

Janet Arnold

This is a RV Resort. They have ripped us out of $250.00 deposit. They canceled our reservation,and will not return our money. They want to turn it over for a future stay We are old and will not be traveling so we still can't get our money back. So be aware before making a reservation.

teri bennett

I just know when they had no electric after the storm and electric co. came to turn it on there were updates that had to before they could get turned back on. They went a few months without electricity and were charged for rent anyway. They are trying to rebuild and have to wait on the RV park to upgrade the electric and cant really live there because the owners didn't do upgrades and couldn't get electric turned on for a few months, these people could live there and still got charged for rent. Unbelievable!