Reviews

Dom Scott

I have been here since 2024 and overall it's a great little place to stay. Neighbors are friendly, everyone waves to one another whether walking or driving; regardless if they know the person or not. Lot rent is by far the best around. Pool is heated which is nice. Can get little busy during season but during off season most likely would have pool to oneself. The facilities ie shower, laundry, pool hall have all been upgraded thanks to hurricane Helene. No reason to carry quarters, the laundry room utilizes an app or can use a card to run the machines. I feel the hurricane made Sundance Lakes a better resort community. It united us and we were there for each other, helping one another. I am extremely happy I chose Sundance Lakes. I was here during the hurricanes and the rebuilding. I feel management and staff did the best they could under the circumstances. People tend to forget that Sundance answers to corporate and they make the ultimate decisions. Park management hands are tied for the most part. But they did what they could. We were not the only community affected. Multiple communities across several states were effected making getting electrical components hard which kept power off longer than most would prefer, but that's to be expected during natural disaster. Not sure why people care a cruise was taken, I would have escaped from reality myself if had preplanned one and nothing can do to speed up repairing. Up until recently lawn care may not have been top notch(mowed not always weed whacked) but it was because other things took priority like fixing sites units were pulled from (leveling, planting grass, watering), facilities repaired to return Sundance to the thriving happy community it was. Recently trees were trimmed with the dead one in the dog park removed 🙂. When there's rain grass grows faster, I hope someone who commented on grass doesn't expect it to be cut daily.

Jimmy Vandenberg

I live here all year around -Absolutely love the staff and the rebuild is absolutely phenomenal-recommend to anyone looking for a great place to stay

Niki Taylor

I lived in this park full-time for 2 ½ years when Hurricane Helene submerged it under 3 ½ feet of water. The damage left the park without power for months, forcing us to move out and causing tremendous expenses. During that time, the park made no effort to assist or support the residents in any way. When I applied for FEMA assistance, I was told I needed a simple letter from the park confirming the extended power outage. They refused to provide it, even though it would have cost them nothing and could have helped residents like me recover some of our losses. Instead of showing compassion or accountability, they chose to do nothing. The staff at this park are unprofessional, unhelpful, and unwilling to take responsibility. It was a deeply disappointing experience, and I would never recommend living here. Edit: While I understand that the hurricane was out of the management's control, they chose to ignore residents' questions and hide. When I requested the simple letter for FEMA, I was basically laughed at and told, "yeah, we're not going to do that". Not how you treat valued customers. Horrible, horrible company!

Niki Taylor

I lived in this park full-time for 2 ½ years when Hurricane Helene submerged it under 3 ½ feet of water. The damage left the park without power for months, forcing us to move out and causing tremendous expenses. During that time, the park made no effort to assist or support the residents in any way. When I applied for FEMA assistance, I was told I needed a simple letter from the park confirming the extended power outage. They refused to provide it, even though it would have cost them nothing and could have helped residents like me recover some of our losses. Instead of showing compassion or accountability, they chose to do nothing. The staff at this park are unprofessional, unhelpful, and unwilling to take responsibility. It was a deeply disappointing experience, and I would never recommend living here.

Haley Sutherby

Stay somewhere else! During my stay, Mark, the park manager, invaded our privacy and attempted to terminate our lease prematurely, disregarding park rules that stipulated we had more than 6 months before our lease would end. Mark and several male staff members displayed unprofessional behavior towards me, creating an unwelcoming atmosphere. The park's maintenance was subpar, with the dog park, a frequently used amenity, being mowed about every two weeks and mushrooms poisonous to dogs growing. Their careless lawn mowing and weed whacking resulted in damage to our property, including holes in our hoses, causing fecal matter to spray when emptying the black tank. The unprofessionalism was exacerbated during the hurricane, with Mark displaying a lack of communication, then ultimately ceasing all communication and going on a cruise displaying no concern for the park nor its guests. Guests were still required to pay rent despite being without power for months. The park's infrastructure is also a concern, with electrical issues and frequent water issues, including unannounced water shut-offs. If you would love to stay with an unprofessional and childish park manager that belittles his guests and throws hissy fits like a teenage boy, this is the place for you!

Diane

Came to this RV park in April. Hooked up our camper electricity to the pole. It was in the 90's. Our air kept going on & off. It eventually burned out our A/C compressor due to lack of voltage! Called out a repair man...suggested we move our camper to another site/grid to try out our NEW air conditioner, because the section we were in..wouldn't supply enough voltage for our NEW AC unit to work! And yep...we moved our camper to another site, and our AC worked with zero issues! The wires underground, at the old site, was probably oxidized from the flood they had there!!! Management was TERRIBLE to work with!! VERY RUDE!!! They did not want to accept ANY blame on their park!!!! Sooo...a couple thousand dollars later ( new A/C...And 3 nights in a hotel) due to the weather being in the 90's & no air in our unit....I'M WARNING YOU NOW!!!! STAY AWAY FROM THIS RV PARK & The VERY RUDE MANAGEMENT!!!!!

Cheryl Webb

We arrived at Sundance RV on March 19th, for a 2 week stay. Park had suffered major hurricane damage but the park was doing it's best to remove the damaged places. We got there and paid, then found out the laundry room and club houses were shut down. We had to use a laundry mat. Not a horrible inconvenience, just would have been nice to know prior to booking. Rv lots are large, beautiful settings with 3 large ponds, swimming pool was heated and very well taken care of. Our favorite were the people, amazing and so welcoming. The office staff especially Pam and Mark were welcoming and very professional. Seems to be a lot of tension between the staff but didn't deter our stay. We will be back. Thanks for the great 2 weeks.

Janet Arnold

This is a RV Resort. They have ripped us out of $250.00 deposit. They canceled our reservation,and will not return our money. They want to turn it over for a future stay We are old and will not be traveling so we still can't get our money back. So be aware before making a reservation.

teri bennett

I just know when they had no electric after the storm and electric co. came to turn it on there were updates that had to before they could get turned back on. They went a few months without electricity and were charged for rent anyway. They are trying to rebuild and have to wait on the RV park to upgrade the electric and cant really live there because the owners didn't do upgrades and couldn't get electric turned on for a few months, these people could live there and still got charged for rent. Unbelievable!

Pam Peters

My husband and I are here for 3 months. Everyone here have been super friendly. We would like to extend a special thanks to the maintenance guys. When we had an electrical issue, Shawn and Chuck not only came immediately to resolve the problem, they returned later to make sure everything was okay. We are fairly new to the RV life, so Shawn's knowledge, experience and advice have been so helpful. You both are appreciated! ☺

Troy L

Great resort in excellent location. Plentiful with activities for all, awesome pool for cooling off on a sunny Florida day. They have live bands performing for an actual street party. Very friendly staff and park employees. Clean restrooms and showers along with laundry facilities. This is definitely the go-to Resort in Pasco for long or short term.

Roger Maroni

I’m giving Sundance Lakes RV Resort very high marks. Here’s why: Price and value totally works - But it more than that. It a terrific facility, very well managed by the friendly married couple and their team - the front office and facility operations function very nicely. The grounds are well kept, including the pool, tennis court, dog run and game courts. The recreational hall is big and always buzzing with well attended social and food events making for a warm sense of community among residents. That’s important. All the retail stores, banks and restaurants anyone could need are nearby as is a tall cellular phone tower keeping my telephone connected to a strong signal. I’ve enjoyed my stay and I’ll be back for sure.

Gates of Graceland part 2 Presley

I live here 12 months a year I love the location as I'm a full time golfer. the changes I've seen over the last few months have been magnificent . This is one wonderful resort to stay for a week or like me yearly. The staff whether in the office or out on the grounds are super. I recommend this resort and give it a positive 5 stars. Come on down and really enjoy yourselves!!!

Shelley McDonald

We only spent 8 days here but it was very nice. Everyone was very friendly- staff and other campers alike. I would definitely recommend and would definitely come back! Very clean with many activities and meals for reasonable prices. Also dog friendly with a dog park.