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Umpqua/Eagle Rock


User Reviews

Tyler

November 01, 2024

DO NOT BANK HERE if you’re a business owner. I would never attempt to bank here again, they’ll just waste your time. Since they don’t take credit applications online, I had to drive all the way out to the branch to apply for a business credit card. Spent an hour at the branch, another 30 minutes on hold waiting to be connected to their credit application line for them to tell me that they can’t issue me a credit card because they don’t service businesses without a physical location…WHAT?! I have 4 credit cards between Chase and Amex and have never ran into this issue. This is why you don't bank at this at these types of places and stick with two mentioned above.

Vanessa R.

September 08, 2022

Fellow Google’ers beware!! Save yourselves the time, money and headaches! Thank you fellow Goolge’ers and saving me many times by your trustworthy and honest reviews. Just taking the time to pay it forward. Unpqua “Bank” is literally THE WORST. E V E R. Preface, long but detailed and 100% honest review! Umpqua and especially their Grants Pass location that give out the repeatedly WRONG answers to simple bank jc questions (BofA, Chase and our several credit union accounts) ALL advised us of the actual true answers to the EXACT verbatim questions that we asked the scumbags at the GP location. There blatant scumbag’y and lazy employees hurt us financially when had they just been honest, professional and have even a tiny modicum of bank customer service knowledge that ALL of our other banks advised and guided us on (ie SIMPLE transactions, daily limits, options of transferribg funds..) literal BASIC bank customer service knowledge we wouldn’t have had the issues that should’ve never even been issues had they known literally the most basic of CS knowledge. They’re just gross. Literally just eww!!! We are so disgusted that we are happily putting out money just to assure that we have our legal attorney heavyweights, plethora of high profile connections, extensive finances and most importantly the desire to assure these scumbags don’t hurt, lie to, blatantly manipulate and steal from any other innocent and hardworking victims!!! Stay away unless you want literal idiots, liars and thieves handling your financial matters. There’s way to many actual legit and good banking choices that Umpqua is not needed!! They are literally the worst and most wasted time and energy we’ve ever been subjected to!!! WORST E V E R !!!

Eleanor T.

August 10, 2022

I had called the online Customer Service about a question for my business and they did a phenomenal job on helping me with my issue and directing me towards the closest branch. However, when I was on the phone with a representative at this location, they were impolite, gave an attitude, and hung up before I could say thank you. I understand this may be a one time thing and maybe the representative was having a bad day, but I am in utter shock this is how you handle your customers.

Ashley Shurtliff

September 07, 2021

Great campground, with pit toilets and trash, great view of the river, but the highway is really close. We enjoyed our stay.

Vickie Bennett

August 23, 2021

Had a nice 3 days camping with the kids.

Kathryn Bright

July 20, 2021

Primitive, but that’s the charm. Right on the Umpqua River. One of my favorite camping spots.

Mark Hereford

June 06, 2021

Nice campground right on the river. Very clean and people seem to take care of it. Campsites on the river fill up quickly. Also, farther east is whitehorse falls campground, with just 5 campsites. It doesn't show up on Google maps. Very nice right on the Clearwater river.

sherie deardorff

June 02, 2021

Was a great spot and loved the area around it. I would 5 star but unfortunately we had some thief’s come through our camp while we were out exploring the area and they took our utility tote and our can of propane. Just be very aware and keep all valuable equipment with you at all times. Luckily it was just our camping utilities that were stolen and we took all of our good camping stuff with us, but still no camper should come back to missing necessities which is why I have to rate this place a 3 star.

Azniv Sahakian

January 01, 2016

Professional and friendly. So attentive to our banking needs. Our personal and business accounts are handled by Gary and staff as well as home mortgage and HELOC accounts. Cant say enough about this bank. I would recommend them to anyone who appreciates the traditional personal service that is so difficult to find in this day and age.

Warren Schrader

November 21, 2015

Their customer service is simply phenomenal. Even for simple deposits, they smile and are very friendly. On Fridays, they have freshly baked cookies! On one particularly hot day, the manager gave me a cold bottle of water. Since I now deposit my checks via phone, I miss having the opportunity to stop by!