Reviews

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I went into the ER after urgent care turned me away after having heart arrhythmia, blood pressure issues, and electrolyte issues. Got in quickly which was nice. I was one of two people in the waiting room and so it wasn’t busy. The nurse was great. She explained evaluation and testing thoroughly to multiple patients; had a great bedside manner and explained aftercare steps and timeline. If people have legitimate complaints, there is a grievance process and it is important to file a complaint to create a paper trail for a particular staff member. You don’t help anyone by staying silent. Managers/supervisors need to know what’s going on. If there is true medical negligence, licensing board info is public record that you can look up and where can report a staff member to the board. This is a serious step and there needs to be a grievance in place we’ll before you consider taking this step. Now, if your nurse and/or doctor are doing a good job, please tell them. They don’t hear it enough and it positively reinforces the standard of care. Thank you Dani (short for Danielle I think) for being an informative, caring, and thorough nurse with positive attitude. You are an exceptional nurse. Thank you