Reviews

Rob Underwood

Really nice folks, accomodating. Nice place to stay, location/clean/nice spots/reasonable price. Double check your site before you reserve it...Water in SoCal is scarce, makes grass scarce...Overall would stay again! Stagecoach was great!!!

Allison

I stayed at Shadow Hills RV Resort over Stagecoach weekend and had such a great experience! From the moment we arrived, the staff was incredibly welcoming and even surprised us with goodie bags—which was totally unexpected and such a fun touch. I really appreciated the virtual welcome packet instead of paper. It made everything so much easier, especially being able to quickly check shuttle times without digging through paperwork. The shuttle service was great (and had A/C, which was a lifesaver!). I know there were some issues with the bus at one point, but Hayley and her team handled it quickly and professionally. They went above and beyond to keep everything running smoothly and the vibes positive. The pool party was a highlight—Hayley even did giveaways—and having a live band on Saturday made the whole weekend feel even more special. Overall, amazing experience, amazing staff, and an awesome resort. I will definitely stay here again! Stagecoach 2027

Andrew

Where to begin. Employees are great and friendly so this review is not about them but about the park owner and management. They OVERWORK their employees and dont put enough staff esp for coachella weekend. We had the premium tents but guess what the power bank was at 0, so we had no electricity except for one outlet, the lamps were dead, and our lock for our tent was missing. The park didnt have any extra power bank, lock, or lamps. They didnt even have the chord to recharge the power bank… Only good thing was the mattress in the tent. Showers also didnt have running hot water! Just cold water. Like WTH? HELLO? Bathrooms are poorly maintained, not clean, and toilets are all clogged. Made my coachella weekend HORRIBLE. And there is no shade at the property except for the clubhouse which is only open for about 2 hrs a day. I also asked for a microwave in the clubhouse and they never provided it. Lastly, the campground does not have any marked trails and its such a trip hazard to trip on all the tent ropes. I tripped at least twice and my gf suffered a knee injury from falling. Overall POOR experience, poor ownership and management. And I felt so bad for the employees being understaffed and overworked. Talk about squeezing every cent during coachella weekend… cmon do better. 1 star only for the employees. Otherwise it’d be negative 5 stars.

Becca M

- 1/5 stars. Coming back for stagecoach NOT staying here. We stayed here for Coachella weekend 2, and were very excited because we were looking for an alternative for camping, something with AC, and a clean relaxing place to go relax after the festival. We were extremely disappointed to find this RV not properly cleaned, there was hair in the shower and the bathroom from previous guests, crumbs under the table and in the seats, it only made us wonder how unclean the sheets and bed were. In addition to this every time we turned on the sink in the kitchen area there was something in the drain that kept coming up and had an odor of rotten eggs, just with the water running no other liquids being added either. It was an extremely unpleasant smell that would linger throughout. Around the second day we were getting ready, no one took a shower yet at this point or used to the toilet and it just started leaking through the bottom uncontrollably just out of nowhere. The actual grounds were exactly how you would think an RV camp is the pool and hot tub are a nice touch and the man who was collecting the trash extremely helpful but that’s it. The staff there was very rude and very unhelpful would talked to us like we should have known better when asking questions. They were all extremely disorganized since the minute we checked in to when all the busses broke down and left us stranded at the Coachella grounds with no transportation in sight. They communicated they had it under control with two sprinter vans and two additional cars that were stuck in traffic but for an hour plus we only saw one which sat 15 people and at least 40-50 waiting. This made us call an uber which got us to the camping grounds in less then 25 minutes which shows there was not traffic for the other vehicles, they supposedly had coming to get the rest of us. We are coming back in to town for stagecoach and will not be staying here nor giving this as a recommendation to anyone we know coming to the festivals.

Emily Sales

Stayed here for Coachella, our tent wasn’t ready on time and given to another person-took time away from resting and relaxing to fix this situation. Shuttles weren’t running according to schedule and broke down after the first day. No communication regarding times, most people ended up ubering or finding another way home. Highlights were the staff (very friendly) and the showers/bathrooms were clean and well maintained.

alison mitchell

Not a great welcome at reception. It seemed to be all about what was not open and what we weren’t allowed to do. Very unhelpful (a shoulder shrug)when we asked about the bus to Indian wells tennis garden. Surely if she didn’t know she could have easily found out for us… we know there is one - line11 - all we needed to know was where to get it. I’m sure other guests would like to know especially as this rv park advertises its proximity to the tennis…😟

Katrina Davis

We travel full time for work and this was by far one of the best resorts we have stayed at. Having a covered spot was just icing on the cake. Great customer service, nice pool and hot tub! Loved the location and secure being a gated community!

327bealsonwheels

Had a great stay, the game room was not available but the Media room and gym were available along with the pool and hot tub. Hallie and her staff were exceptional at making us feel welcome. Would recommend to anyone planning a visit to the area.

Jerry

Great place Wide clean private concrete spaces, nice to not drag dirt into rv or have a bunch of sand blown in on a windy day. Very clean indeed Hedges divide spaces, very pleasant, some spots have morning or afternoon shade. Full hook up, good water. Nice pool, hot tub, exercise room. Pretty cool media room as well! Great customer service, staff are very attentive and visible around the resort. 6 star customer service

Melissa Lindsey

Shadow hills r v resort was\nOne of the best experience I experienced very clean camping sites, very clean bathrooms , very cheerful employees , very helpful employees especially the manager Hayley. Great attitude, very helpful, very cheerful and very knowledgeable about her work. I will make sure I recommend shadow hills rv resort to all my camping colleagues will. Will be back on my way back to Arizona.

Vanessa O

My husband and I really enjoyed our stay here. It’s gated, has ponds and ducks you can feed, a gym, media room and a cute office shop where you can buy essentials or little souvenirs. Very dog friendly. You can’t be the price. We’ve stayed at other resorts and this one is our favorite. We have our own WiFi, which is a must because most resorts you have to pay to use theirs and it’s still awful, it was free here but we didn’t try it. Hailie and Elyse are so sweet and accommodating, really went out of their way to make our stay feel like we were family. We were invited to join in on pumpkin painting and it was honestly a ton of fun! We can’t wait to come back!

Roberta Peek

Stayed first night in fhu back-in spot 20 across from the office. Beautiful spot flanked by tall hedges of oleader. Unfortunately, there was an issue with the meter and had to switch spots the next day. The office was super kind. Got a new spot, large fhu back-in spot 94 which gets some shade due to the solar panel canopy above. Wi-fi was intermittent on my phone. But my computer stayed connected while I worked so that was great. The don't have cable but if your lucky, you can stream a movie. The pool seemed a bit too cool. The hot tub is not super hot which I prefer. However mid week, they ended up shutting it down for repairs so possibly it's warmer now. Bathrooms clean, showers hot. Very friendly staff. I enjoyed my week here and would recommend. Note: This is a gated park so make sure you have a code before arriving. Also, at night it is pretty dark with little lighting so if you can arrive prior to sunset it would be recommended. But it is nice that the spots are marked at the curb.

Tim Pearson

My wife and I, along with our two dogs, Finnegan and Fletcher, absolutely love it here. We’ve been staying for a month while relocating back to the Coachella Valley, and it has been a fantastic experience. The staff is friendly, professional, and welcoming, and the park itself has a unique charm that sets it apart from other RV parks in the area. It’s easy to see why this becomes a sought-after destination during the festivals. The pool and spa are clean and well-maintained, and the bathrooms and laundry facilities are always in excellent condition. I highly recommend this RV park to anyone looking for a comfortable, well-managed, and enjoyable place to stay.

Donna Pasto

Nicely ran community. Well kept. Pool, club house, laundry facility, bath house, pond with walking path and ducks, group size fire pit area with evening lighting. Great location. Easy to get to restaurants and activities.

Solia Mayo

Stayed here for Coachella and it was such a blast! Having a pool (with a DJ) is a game-changer in a hot desert setting. The managers and staff were so kind, they even made us pancakes for munchies after the festival!! Bathrooms and showers are available AND a free shuttle to and from. The community aspect was my favorite part, it felt like adult summer camp in the best way ever. Will definitely come back next year