Reviews

ken vengren

Stay at cloud nine just for one night on our way to Mount Rushmore. It was so fantastic. We wanted to stay an additional night but the weather for snow in the morning and we had to leave with our trailer. So sad for us. Campsites are very nice. It’s very remote, very close to Mount Rushmore, beautiful setting. If you’re looking for peace and quiet, look no further! Thank you for a wonderful day. Ken and Harrison.

Shipp Kidds

Cloud 9 was our transitional home for about 6 months and it felt like HOME! It was hard to leave! We are a family of 5 living in a camper, which most would think would be difficult and inconvenient but we loved it!! We had everything we could possibly need! All the hook-ups for water,sewage, and cable! Had great wifi that my children utilized plenty and never had any issues with! The bathroom/showers were always impeccably clean and even had heaters during the winter to keep it nice and toasty! The laundry was very conveniently located! The clubhouse was beautiful and always clean! Lots of fun games and puzzles for kids to play! On to the very best part of the whole experience and that was the park manager…we call her Ms.Pam! She is such a kind, caring and beautiful person!! We all fell in love with her! The kids would run down and visit with her as often as possible. She never seemed bothered by their company, actually loved my children as if they were her family! And the loved her just the same! We have been gone a couple weeks now and miss her terribly! It’s about time for a visit I think! Thank you Ms.Pam! We love and miss you!!!

Toby Treadway

Still waiting on my refund 4 months later. Was told several times that I was getting a money order sent to me but they could never give me any kind of tracking number or info on it. I also offered to just come pick it up after about two months in as i was getting tired of having to deal with it. When we arrived to the site there was no one there to help us but luckily there was a envelope for us, that of which had our date to check out by. We were out that morning of the due date. I was charged an additional month by mistake. Pamela had “corporate” send a refund check but it was $80 short. 4 months later I am still waiting for that $80. Two different times she supposedly has been able to cancel this money order but yet can’t give me any kind of information on it. And now my phone number has been blocked because they know they are in the wrong and i guess just want me to forget about it ? Very displeased with all of the dishonesty and sad to know that people with a business can block someone’s number because they don’t want give them their money. I honestly would have been much better if from the get go I would’ve been told “sorry about your luck” rather then dragging me along for literally 4 months.

Gary Henderson

Kind of on your own. Nice sites, steep road in. Fairly quiet. Some sites are unlevel, still a good 20 to 25 minutes from eating places.

Stephanie Gilbert

Laid-back RV park with full hook ups, great wifi, and pull through and back-in spots. My daughter used the bathhouse and said it was great. There is a laundromat centrally located. I loved the walking trail. The lounge is a really big building with comfy chairs, board games, tables, puzzles, a full kitchen with coffee, bathroom, darts, horseshoes, a pool table which is free to use, and lovely porch swings with terrific views. The management here is amazing. We had one small issue the day we arrived which was resolved immediately. She's so personable and kind, don't let the other reviews fool you. The road coming in is steep and curvy, but not at all impossible. We stayed a couple of years ago and then again last week and enjoyed both times.

KEVIN GARRETT

Absolutely love the people, scenery, location, everything about cloud nine is very wonderful ,beautiful and has definitely gave me a boost for my second new life Change that I'm going threw! I love the get together that they have ! The food is so great also! Thank you for putting up with me and my problems! And the everything about the park and living in my new home..RV./Camper is perfect ! Home! Hope you all had a great Christmas