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Reviews

Stokes Chevrolet Buick GMC


User Reviews

Dwight Butler

January 25, 2025

Jake Ellis got me a great deal, and was very considerate of my time and needs! Would recommend!

Savana Smith

January 23, 2025

Great group to work with! Leslie and Justin helped us find the perfect car, they were extremely nice and so welcoming! We will forever do business with McSweeny!

Charles Richardson

January 18, 2025

Justin Ellis was an amazing salesman. He made everything work out the way we wanted it to and was very patient with our kids. Would recommend anyone come up here and see him for a new Chevy or GMC.

Derek Gasaway

January 18, 2025

Chris Capps and everyone at McSweeney are all top notch. He makes the whole experience easy and fun. Very awesome to work with. I’ll be a returning customer for sure.

Jerry Winegard

January 17, 2025

I was treated as if I was a fool, that I didn’t know what my vehicle was worth. They offered me $28,900 for my 2024 Tacoma SR5 with only 12,000 miles. Why do so many car dealerships try to make a killing on a customer rather than making a reasonable deal? I was ready to buy a 2500 series truck but I can guarantee you it won’t be from McSweeney.

Amy Lovelady Payton

January 14, 2025

Leslie is the absolute best! She made the process of purchasing my new car so easy. She is patient, has the ability to answer any and all questions, very personable, very educated on the vehicles and the process as a whole. We have 6 kids and when it comes time to purchase cars for them, we will us Leslie EVERY SINGLE TIME! I definitely recommend using McSweeney and ask for Leslie.... you won't regret it!!!! Amy Lovelady Payton

Tony Riasco

January 14, 2025

Amazing dealership with an outstanding crew and dedication to customer service. Special thanks to Claire Fripp for helping connect me between the two McSweeney dealerships as my registration information was being processed!

Dennis McGee

January 13, 2025

Claire was very good sale person she made sure the vehicle I was looking at was what I wanted also the colors thank you so much

mark mcmullin

January 11, 2025

Christopher Capps and Michael Pearson were great with customer service and getting us into our new 2025 2500 HD for the right dollar amount. Amazing customer service.

King David (Dirdy)

January 06, 2025

I Purchased my Chevrolet from Dennita Phillips and It Was The Best Costumer service hands down. Highly recommend‼️

Chelsea Durick

January 05, 2025

She is a great sales person she very kind and helpful couldn’t ask for anthor better person than her and how she explained and told me everything I needed to no Leslie kingery

Jeremy Edwards

January 02, 2025

Worked on my truck 6 months and never fixed it. Stay away!!! Bought a brand new Silverado from them. Less than a year and a half in the transmission starts to shutter between 40 and 80mph. Truck was still under bumper to bumper and powertrain warranty. First I was told there might be the wrong trans fluid in it and I needed to pay for a trans flush. Didn’t work and they broke my window visors. Had to beg for a loaner vehicle. After a month or so they replaced the torque converter and that didn’t work but told me it was fixed. Nope. They replaced the motor mounts and transmission mounts. That didn’t work either. Software updated. Still broke. So after begging for another 4 months they brought in a mechanical engineer from GM who said replace the transmission. It took over a month to get one and then guess what? Still didn’t fix the issue. GM’s answer for the situation? It’s within their acceptable tolerance and to send it back to the customer till it breaks. I requested GM to buy it back and they declined. I was called at 3:30pm and told to bring back the loaner before 5 or else start getting charged for it. My windows had been left down and my seats had started to mildew. I took my truck home and it starts skipping second gear when I’m leaving my driveway in the mornings. I take it back to McSweeney and their solution to the problem? We’ll trade you out it for a new Ram and tac on another 20 grand to what you currently owe on the broke Chevy I’ll never do business with these people again. They went through three different service managers, probably 5 service advisors and a General Manager within the 6 months I had to fight them. I had calls and emails ignored and was made to feel like since I’d bought a vehicle from them I didn’t matter anymore. The new GM John is a condescending prick who thinks you owe him something. The Sales Manger Cameron is a pretentious asshole. I was told I’d be taken care of and that the McSweeney’s would contact me to make it right. I’ve still not heard from them and it’s probably for the best. They claim to love and support the military. Sure could have fooled this 28 year Army veteran! Buyers and people in need of mechanical repairs avoid this place at all costs. I’ll walk the rest of my life before I own another GM product and wouldn’t recommend shopping at McSweeney for anything other than to see how crooked a car dealership can be.

Brian Dodson

December 31, 2024

Wow, what’s breath of fresh air working with Jake and his team at McSweeney! I have been looking at vehicles for probably 6 months. Thought it was time the past few weeks to get serious. I have sat in dealerships wasting hours with them trying to sell me this or that and not focusing on what I want. I found a vehicle on their website. Negotiated over the phone and text. Jake had the vehicle there ready and cleaned when I went to test drive and we finalized the deal. In and out in about an hour! I definitely recommend them! It was laid back easy and smooth transaction.

Martha Robinson

December 28, 2024

Purchased a vechile on 11/22/2024 it’s not 12/09/2024 spouse leaving parking lot after purchase check engine light comes on so he backs up to service center to leave car and it’s been there now for 18 days phone call after phone call maybe in 2 days it will be ready or no return call at all. They were kind enough to give us a loaner car for me to drive but it’s a new vehicle and has the check engine light on it also. Maybe time for arbitration since we cannot get any answers about the car we purchased it’s been 2 weeks since I wrote this review today 12/26/2024 and we had one call from sales man car would be ready on a Monday and this was entirely untrue my husband received a call that the loaner car needed signed paper work and I had been sent 4 emails stating that again untrue unless they have wrong email address and I have a phone so no email needed so I returned the loaner car because I was tried of getting untrue stories now the car is some where in Birmingham al about 40 miles away and no progress calls because they could not handle repairs I will be connecting with a attorney next week to find out our options I understand garages work gets behind parts delivery maybe slow but no progress report for over five weeks is ridiculous or telling things from different people that are not true we are making the first payment and have not had the car stay away from here

Kyle Sims

December 26, 2024

The service experience couldn’t be better now that you have Mike Trump back as a service advisor. He and Justin are some of the strongest assets you have to insure customer satisfaction and confidence in equalization of the price-value relationship.