Reviews
Stokes Chevrolet Buick GMC
User Reviews
Chasity M
TERRIBLE. DO NOT GO! The most unprofessional car salesman I’ve ever encountered. I drove 2 hours for one vehicle, they did not inform me had damage and also was in the shop for two months prior. They also changed trade in value for my vehicle by 6,000 just for that one vehicle I drove down there for. Worst experience ever. Go somewhere else.
grant simpson
Extremely Disappointed – Poor Service and Lack of Support I regret to say that my experience with Mcsweeny has been nothing short of frustrating and disappointing. I purchased a truck from them, and after encountering issues, they kept it in their service department for two months. During this entire time, I repeatedly requested a rental vehicle to keep my business running, but instead of offering me a truck—which I desperately needed as a construction worker—they gave me a car. As a professional who depends on a truck for daily work, a car was completely useless to me, and this was made clear to the dealership multiple times. Despite my ongoing efforts to communicate my needs, they offered no real help or solutions. The lack of understanding and support from the staff was absolutely unacceptable. After two months of delays and frustration, I am completely dissatisfied and will never be returning to this dealership. I strongly advise anyone considering doing business with them to think twice before trusting them with their purchase or service needs.
Jay Edwards
Apparently, their definition of an appointment is different than mine. Had an appointment early in the morning and here I am at closing waiting to get my vehicle. I already knew what was wrong with the vehicle (display quit working) now they want me to pay them to tell me the display isn’t working? How is this fair?
Sheila Pownall Realtor, lpt Realty
Nathan and the sales manager were so easy to work with and allowed me to look at several styles of cars. They have a large selection of new and used vehicles. Worth the drive. Check them out and ask for Nathan- so kind and extremely knowledgeable about his products.
Jenny Carr
Bad experience!! I came in and looked at a car on a Friday afternoon and the following Monday my husband sent in an offer to the salesman. After a couple of hours the salesman says he spoke to his manager and sent a text to let us know that someone else is purchasing the car for more than they have it listed for. We were disappointed but understood. We would’ve paid full price for the car if we weren’t lied to. Weeks later the car is still for sale on the lot and the price is more than they originally wanted. I’ve dealt with a lot of car lots. I’ve never had such a bad experience. I’ve never had a problem with anyone selling me a car. I watched the website and social media and the car was there for a month. Not one person ever called me. I guess they were ashamed to after they lied and said someone else was buying the car, but apparently didn’t. A couple of weeks later they go up another $1,500 on the car. I guess at any point I could’ve picked up the phone and called them to say I wanted to purchase the car, but after being lied to I really don’t care to spend my money at a place like that. I’m just shocked and wonder why they didn’t want to sell the car to us.
Joseph Wheeler
Best car buying experience the I have EVER had!!!!! I am extremely happy with my purchase and the staff was perfect for the job. Nathan was super informative and helpful. Kara was extremely thorough with the financing. Definitely going to do business with the Mcsweeney family again!
Lisa Furlong
If you are looking for a new vehicle, new or used, I would highly recommend McSweeney Auto. We worked with Daniel Willis and he made the buying experience easy. We had left another dealership and headed to McSweeney. The experience was night and day! When you are spending a lot of money, you want to believe that you are not just another number but that you are getting the best possible deal. We definitely felt that. We were never pressured or rushed into making a decision. And Kara Killough was wonderful. There was no pressure from her regarding the extended warranty. Everyone was so nice! Great experience overall!
William Blackwell
I highly recommend McSweeney Auto Group for your next automotive purchase, and they have a HUGE inventory to choose from and they are very knowledgeable and helpful to help pick out the perfect vehicle to fit your needs!!! Thanks Mark McKee for working hard to help us square the deal on our new Jeep Grand Cherokee Altitude!!! It's Awesome thanks!!!
Mildred Gladiz Diaz
Daniel made our experience stress free and never lost patience! Very understanding and never made us feel pressured! Definitely recommend! The whole staff was very kind and generous!! Will be coming back to see him in the near future!!
Jeremy Jordan
Great experience from start to finish. Sales manager, Rich, was personable and responsive. Jon was my salesman and was the first one in my long search for the right truck that had confidence in the product and did everything he could to get me in it. When the financing I had lined up didn’t work out, they were able to finance at a competitive rate and got the truck to me same day, over an hour away. From finance, to sales and management McSweeny is top tier.
Mindy Nash
My Yukon popped an error code. After running it to a parts store to have the check engine light ran, I made an appointment with the service department. I wound up with Eric Rundlett. He was absolutely the best joy to work with. He made me feel welcomed and took the time to make sure that I understood everything they were going to do to repair my car. He took care of everything with the warranty company. Kept me updated throughout the process. Absolutely the best!!!!!
T Whitten
Professional sales staff. Quick and easy. Great experience. Big selection of trucks. Nat was a great salesman. Can’t beat the price either.
Daniel Burnett
I had Jon as my sales person him and one of the managers and Mrs. Killough. Everyone was nice and thorough with explaining everything. They worked with me answered all my questions. All in all buying my new truck was a great experience
Brookelyn Giles
This place is amazing the environment and people are amazing I never thought I’d get into something nice but Josh Chesser worked wonders for us we are incredibly grateful and would definitely recommend to anyone we know sending their way they go above and beyond than we could have asked for.
Chris Walton
Taylor was absolutely amazing. Worked with us after our truck was totaled. Helped me find my dream truck. Was very patient. I highly recommend Taylor, she's a gem.....