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Reviews

Best Western Inn


User Reviews

Christina T

November 02, 2025

Motel style rooms, and if you're checking in "after hours" you'll be talking through a bulletproof window. Doesn't exactly give you the warm fuzzies.

OneHandWonder

September 07, 2025

This was a good stop halfway to Gulf Shores Alabama from our home in Kentucky. The desk attendant was so nice. The continental breakfast had so many choices. The place was definitely clean. It is an older hotel that is really a motel with the outside doors and stairwells. The first room we were put in the tv was messed up and would not shut off or turn the volume down lower. So we moved to a different room which was a good room, very spacious with 2 sinks. The only thing wrong in that one was the bath tub had a constant drip that we could not turn off. It was fine, it did not keep us awake or anything. The place could use some updating but it was a decent stop just to sleep one night on our way to the beach.

Breanna Hunt

July 14, 2025

room was clean and smelled clean, service was good, front desk was personable and polite. room didn't have shampoo or conditioner but did have a body bar soap. had a nice breakfast also, there was busicuits n gravy, sausage, scrambled eggs, waffles, cereal and more.

Tammy Paper

June 25, 2025

It's so outdated and they won't open lobby till 6 for coffee, that's bad since your traveling and may be leaving at 6. Also only hotel that had rooms open should have known.

""

April 16, 2025

Positive: "" Negative: You dont have elevators. My counters, faucets, desktop were not cleaned or wiped properly.

Paul Wywierowski

April 07, 2025

Very nice hotel. Clean and very comfortable.

Cathy Wywierowski

April 07, 2025

Excellent! Prices, cleanliness, and bed was excellent! No issues bringing my dog. Certainly did not disappoint. Breakfast was also very good. Personally I loved the coffee. Stay 4/25. Does not disappoint! Very clean and comfortable. Breakfast good! Staff excellent. Price very reasonable. Drive extra 2 hours to stay here

Au4PRs

March 23, 2025

This was a last minute stop on our way to Gulf Shores; we had to be in front of a TV in time for our March Madness game! Lobby, rooms, and outdoor area are clean and inviting. Room was comfortable as well. Nice complimentary breakfast. #onwisconsin #bracketbusted

Daniel

March 11, 2025

Positive: Continental breakfast, and the quality of the beds. Negative: Pool wasn't open

Moo Neigh

February 20, 2025

The staff is the most gracious, kind, and caring I have ever encountered at any hotel in any city anywhere. I have spent over 3 decades traveling the USA and many hotels have clean accommodations, good locations ,and reasonable rates and this hotel is one of them. BUT the manager and her staff were incredibly kind to the disabled person and to his dog that stayed here. Because of them, he had no anxiety and felt safe and actually relaxed and enjoyed his stay entirely. He actually cried when he left and told me the staff made him feel like he was somebody. The whole staff was such a blessing. God bless you all.

Moo Neigh

February 20, 2025

The staff is the most gracious, kind, and caring I have ever encountered at any hotel in any city anywhere. I have spent over 3 decades traveling the USA and many hotels have clean accommodations, good locations ,and reasonable rates and this hotel is one of them. BUT the manager and her staff were incredibly kind to the disabled person and to his dog that stayed here. Because of them, he had no anxiety and felt safe and actually relaxed and enjoyed his stay entirely. He actually cried when he left and told me the staff made him feel like he was somebody. The whole staff was such a blessing. God bless you all.

DdTRUE REVIEWS

February 09, 2025

Reasonably priced, exceptionally clean, and a good breakfast. Some folk gripe if ice cream is cold... Our room was better than many Hamptons we have stayed in.

I7571JAjoannm

February 05, 2025

I was over charged at this hotel. I have a receipt showing BW charged my credit card for a room I reserved through Hotels.com who also charged my credit card. I have called 3times and talk to 3 different employees concerning this. One told me she could see I was over charged and would have her supervisor call me, which she never did. The other person was the supervisor and stated she only saw one chg and that was hotels.com. I told her I had a receipt and she never ask me to fwd a copy of it to her for verification. Unfortunately I was rather rude and she ( the supervisor) told me she could get nasty too. I finally had to contact my credit card company but whether it gets reversed I don't know. I would advise people who ck in here (BW at Clanton, Al) to verify their chgs before leaving. The dates involved were cl in Jan 8 and CK out Jan 9, 2025. Stan and Jo Ann Millikan

""

February 03, 2025

Positive: Location Negative: Outside door letting light in around and underneath. Bed very uncomfortable staff knocking on door at 9 am to clean

Larry Eubanks

January 19, 2025

Very clean and front desk was very helpful