Reviews
Best Western Inn
User Reviews
Rickey Koger
This place was nice i would definitely stay again. Clean beds and the staff was really nice. The water to the showers was hot. We came down for breakfast at the last minute and they even re stocked everything. Would definitely stay here again.
Rickey Koger
This place was nice i would definitely stay again. Clean beds and the staff was really nice. The water to the showers was hot. We came down for breakfast at the last minute and they even re stocked everything. Would definitely stay here again.
Earl Pryor
First off I'm never the one to complain unless it's really necessary! We booked a room for the 4th of July weekend coming from Michigan to attend a family reunion. When we arrived for our 3 o'clock check I'm, my wife goes in to the front desk and had to wait on the clerk which appeared after a few minutes with another employee who both were rude and gave my wife no eye contact! Quickly explained a few details about our stay, then as we get to our assigned room it's not even ready they're just starting to clean the room while we waited almost a half hour watching her finish our room which I mentioned was booked weeks in advance prior to arrival. When the room was finally available, the cleaning lady did apologize for the wait which still should've been ready for us especially when there were only 3 other cars in the lot, so its not like they were overwhelmed and why give us a room that's not ready for us at check in! We go in and start bringing in the luggage as I go to return to my vehicle to retrieve more of our things the inside doorknob falls off! The bedding was damp, and a few bugs hanging out in the room! The one thing that was great, was the breakfast other than that the service and communication was pathetic! At checkout there wasn't anyone at the front desk AGAIN! Bad experience and will never book there if I ever had to visit Clanton, AL again.
Teresa Schallenberg
This was an overnight stop on our way to Florida. The room was clean and smelled clean for a smoking room. Very close to the hwy but not noisy. The only problem was the door had to be slammed to close fully. Older facility but in pretty good shape
Mickie Haney
Best hotel yet in our week of traveling and hotel hopping!! I was honestly surprised by Best Western. Old school Best Westerns were kinda dumpy. This place was not! Looked amazing pulling up to it. The night clerk stayed up for us since we informed them we were an after 10 check in and she was kind. The room was nice. The bed awesome! My tall husband was happy cause they are cal kings and not just kings. Air conditioning was quiet and the room was cool. Loved the massage shower head. Didn't hear our neighbors. There was breakfast. GREATEST HOTEL!!!! Will stop again if in the area.
Mickie Haney
Best hotel yet in our week of traveling and hotel hopping!! I was honestly surprised by Best Western. Old school Best Westerns were kinda dumpy. This place was not! Looked amazing pulling up to it. The night clerk stayed up for us since we informed them we were an after 10 check in and she was kind. The room was nice. The bed awesome! My tall husband was happy cause they are cal kings and not just kings. Air conditioning was quiet and the room was cool. Loved the massage shower head. Didn't hear our neighbors. There was breakfast. GREATEST HOTEL!!!! Will stop again if in the area.
Amanda Turner
We had been camping in our camper in Tennessee when we started having lots of issues w our a/c in the middle of the night so we decided to head back home. We needed a place to stay for the night that could accommodate our truck and camper. I called around to several hotels that all said they were too full or their parking lots could not accommodate us. The staff (Rachel and Trish?) at this place was more than sympathetic to our situation and graciously accommodating. They even gave us a room right next to where we needed to park which was a saving grace. The room was clean, and even though it was a “pet friendly “ room, it had absolutely no pet odors. Thanks so much for helping us!!!!
Carol
So we travel a lot and i do a lot of reviews, im going to give this hotel a 5 star fir the following reasons. Very clean, very nice updated room, very nice staff. I do want to fault them on the breakfast, the coffee wasnt even drinkable it was a step above warm water, and no food other than cold cereal and some danishes. The chairs weren’t even available to sit in. I understand during the heights of covid they had to do this. But theres enough people vaccinated and most people are considerate of one another, so a decent breakfast should be served again. But i would stay again!
Heather Mason
Clean. Friendly. Accomodating to special requests. The room is spacious and the bathroom especially so. Not only was the room clean but it also smelled clean. Not scented, just fresh. Didn't stay long due to our schedule but I am more than happy with the experience.
Donald Cloninger
Spacious accommodating rooms. I was not happy with all the outside noise I was hearing throughout the night and the stomping. Fit and finish inside the room could use some work for what you are paying. Bed was too stiff for my taste and the pillows were tiny. Remember with Covid, continental breakfast is most hotels are mostly just pastries and coffee. don’t expect a hot breakfast
Teresa Jewell
Very convenient. Right off I 65. Great hotel. It had been a while since we stayed in. BW. We were very impressed. Everything was very clean and well kept. Pet friendly is always a plus. Breakfast was organized and easy to access. Nice selection of items. Staff was very friendly. Would definitely stay here again.
Mark Munter
Room was good overall. Breakfast was terrible! Everything was old and reheated. The juice was so watered down it was no longer juice. We stayed four days, and asked if they could make it a little bit fresher, but the lady just stared at us and said sorry.
Adam Richardson
Semi truck parking available in a small lot next door. The room was clean. The AC was super cold. The beds were comfortable and I slept great. The breakfast buffet was pretty good. I would definitely recommend this place.
Robin Macon
I’m a regular at this hotel and have been for over a year now and I have to say, the staff here is remarkable! Trish, Rachel, Casey and Janey are my absolute favorites! They go way above and beyond to make sure my stay is perfect. There are other hotels in the area that save a few dollars but it’s worth it to stay here because of the top notch service, quality and cleanliness. I’m very picky about these things and it’s these 4 that make the difference! If you’re in this area, this is where you want to stay!
Lyndall H.
The front desk staff were professional and accommodating The room was clean. I sat on the floor to do yoga and it was even clean from that perspective as well. It was centrally located. While you are there walk down to River Park and get dessert, yum.