Reviews

skeep84

Overall, Sun Outdoors needs to re-evaluate because several customers are leaving. Campers are chatty. None of them appreciate the outrageous price increase with several noting this is their last year. It's even more sad when you hear that this is a family tradition for folks that now has to end.|This was our 2nd year here, hoping to make it a tradition of our own, but I don't think that is feasible. Thankfully, we booked our trip last year and got the 2023 pricing. Looking at the pricing this year, it's silly.|Pros: We had an updated cabin that was very nice. The beds were comfortable. It was clean *enough* (see more info in cons), the pool and water park ($) were fun. There were not too many people during our stay (no overcrowding at all). Maintenance was prompt with our golf cart issue. Free pool access and mini golf. Convenient access to the Activities Center and Camp Store in case you need anything. Our cabin did have plenty of silverware, dishes, salad plates, dinner plates, a colander, cups, a toaster, pots/pans, a baking sheet, a "scrubbie," dish soap, a roll of paper towels, 3 rolls of tp, hand soap, shampoo, conditioner, and body wash. BE SURE TO BRING TOP SHEETS, COVERS, POOL TOWELS, BATH TOWELS, WASH RAGS, KITCHEN TOWELS, BATH MAT, ETC. |Cons: WOW! Don't arrive early! Usually, when you arrive at a place before check in, they will accommodate you if a facility is available OR pre-register you and then call when your facility is ready. Not here. Check in was 3p and we arrive (after hours of travel) at 2:20. We would have been fine if our cabin wasn't ready quite yet, but we are fairly certain one would have been available because the attendant didn't even ask for our name and it was so close to check in. She said that check in wasn't until 3p so we couldn't enter. We needed to use the restroom (after traveling) but were informed it would be a $30 early entry fee. Disgruntled, we sought a restroom at a grocery store and parked in the office parking lot until 3p on the dot. While golf cart riding, we noticed that some areas of the campground had a terrible sewage smell. One of the slides at the water park wasn't operational, but that happens. Regarding cabin cleanliness, while it was acceptable, there was pet hair on the ledges of the couch, ledges of the baseboards, and ALL OVER the front porch. |And, again, the new pricing structure.....as is often heard after a buy-out, it really hurts the previous, dedicated customers. We hope that Sun Outdoors can consider their demographic regarding this location and honor the previous level of service.

Jessica Schugel

Staff at front office and check-in are very nice. The cabins are not worth the price. We had a lot of rain and our living room flooded, the maintenance man (who was a teen) came in and said “oh wow” “well there’s nothing we can do about this, so I will let a manager know and make sure you aren’t charged for damages” this was night one, next day, we went to the pool (which needs serious cleaning there was clumps of hair and used bandaids in it) we went back to our cabin (525) and was loading up stuff to take to my sisters cabin and all the smoke alarms were going off, called maintenance again and another 2 teens came and were nice and left to go get stuff to fix the alarms as there was no reason they should be going off. That night we got more storms so again we had flooding in our cabin. We also were missing a blind in the living room that these 2 teens said they were going to get some and never did. Also again stated we wouldn’t be charged for missing items because of the blinds and the fact that the cabin next door took the patio chairs from our deck before we arrived so we didn’t have any. Again staff up front are nice, maintenance nice but mostly kids who put bandaids on or fix nothing. We stayed in the Christmas cabin

Samantha Worley

Over run by teenagers. Nice campground. Prices are too high. Will I come back? No. But, it was a nice camp ground. If there was more adults running it and had rules about not letting teenagers go ham on golf carts and act nuts and a noise restriction around 10 or 11 it would be perfect.

vicki chambers

Stayed at Lake Rudolph in an RV for a week and really nothing special about it. I felt that it was very over priced for the amenities they offered. There was a swimming pool that was overcrowded with balls flying everywhere hitting people and the lifeguards never addressed it. We were charged a $105.00resort fee which it was no way a resort, you payed for all extras except the pool. They had ALOT of golf carts on the roads that were be being driven erratically by kids!! Which was against policy unless your a licensed driver. They also had a concession stand ice cream was reasonably priced but if you wanted a hotdog it was $9.50 . The only thing they have going for is being next to holiday world. This is our first and last time staying.

Stevan Akers

We booked a 6night stay here from June 30th till July 6th The first 2 days we spent at holiday world. The third day we explored the town attractions and went to the Lincoln boy hood home memorial all great. But as the 4th of July came around the campground threw the rule book out of the window. They have clear spots here for rv and tent camping. Well a storm rolled through so some tent campers took it upon them selves to take over what they thought was an empty rv spot cus it was on higher ground well an rv showed up and the tent people told them to to just find another spot. My wife complained because we wanted to have other family come and we're led to believe based on the rules that it would cause us to have to many people on our site. The tent campers have atleast 10 people over there now and 4 tents set up on the spot. We were basically blown off when we complained. Overall the camp ground would be a lot better too if it weren't for having to dodge little kids driving the rental golf carts everywhere you go. The staff could also consider checking the bathhouse periodically for cleaning rather than once a day at random morning times out side of what the posted close time is.

Justin

Nice cabins. Price isn't bad. Service lost 1 star because they forgot to give us the key at check in and it took 20 minutes for them to bring it to us. Use your GPS to find your spot. There is minimal lighting at night and road signs are hard to see. Also ignore your GPS. Drive west on SR 62 and turn right at the flasher. The main gate is just past the Holiday World parking lot on your right. If you follow your GPS it will route you all the way around the campground to the north.

lesliejG6674WT

Terrible campground. Everyone drives around on golfcarts at basically run you over or off the road if you are in a vehicle. The roads are really only wide enough for one vehicle but none of them are marked as one-way only. The prices are ridiculous and NONE of the amenities are included. Swimming? Not included. Golf-cart? Not included. Mini-golf? Nope. Quiet hours dont start until 11PM! So as you try and get your children to sleep at a reasonable hour like 9pm you can listen to golf-carts honking (at the 9pm parade!) or people blaring their music for another 2 hours! People leave trash everywhere. Tons of teenagers that seem to be employed there but, don't actually seem to do anything or have any answers to questions. Not worth the money and the headaches of that place.

P8696TWdonnah

We just returned from a 3 night stay at Lake Rudolph. We were there June 18, 19 & 20, 2024. I was expecting the worst, as far as cleanliness, from all of the negative reviews I had read from 2023. I took all kinds of cleaning supplies, bug sprays, rags, a mop... Upon arrival we were pleasantly surprised with the cleanliness. It was not immaculate, but it is a cabin in a campground. The sinks, tub, sheets, floors, deck, refrigerator, dishwasher & bathroom were all clean. The couch was in good condition & the mattresses were all very comfortable. We had an issue with one bug, probably a cockroach, but we have also stayed in 4 star hotels in Florida & found cockroaches. We were in a "Christmas Cabin" on Angel Way, # 387D. We locked in our cabin & also rented a 6 seat golfcart. I do agree that the prices are high. It was close to $450.00 per night. The grandkids had a great time. There are many activities available to keep them busy & so close to Holiday World. Overall a great time, but pricey.

angelajI8358MV

I have tried to contact corporate and been ignored.. We stayed at the Rudolph campsite in Santa Claus Indiana like I stated before we would like a refund for one night and one night of the golf cart as we wound up leaving. the toilet seat was cracked, which pinched me and one of my Children left marks, there were also mouse droppings in the drawer where the silverware was and stains on the sheets. I have pictures of all this and since nobody has contacting us, I will give it until Monday morning and then I will have my attorney contact them with all the pictures since they don’t want to do anything about this and then I will also be posting with the Better Business Bureau and attaching all the pictures.

Always Me

This is the second time I have tried to contact you management and been ignored We sstayed at the Rudolph campsite a RSS Santa Claus in Indiana like I stated before we would like a refund for one night and one night of the golf cart as we wound up leaving the toilet seat was cracked, which pinched me and one of my Child bottoms and left marks, there was also mouse droppings in the drawer where the silverware for and stains on the sheets. I have pictures of all this and since nobody has contacted us, I will give it until Monday morning and then I will have my attorney contact you guys with all the pictures since you guys don’t want to do anything about this and then I will also be posting with the Better Business Bureau and attaching all the pictures .

K Dog

This is an amazing gem tucked away in southern Indiana. The campground is clean. I saw no trash. The bathroom and showers were clean. There was some cobwebs in bathroom stalls. This campsite has a lot of fun activities on site to keep everyone entertained. Pools, waterslides, playgrounds, mini golf, gem mining, and much more…and you can rent a golf cart to zoom around or even be in a golf cart parade.

Janice Kennedy

We have gone to Lake Rudolph over Father’s Day weekend for the last 10 years. Until this year we took our RV and rented one of their RV Sites. They are decent but some are difficult to get into because of trees, other campsites too close and the somewhat hilly terrain. The price for the sites has gone up over 50% in the last 2 years. However since it was tradition we continued to go. This year we had a mechanical problem with our RV at the last minute so we had to change to a cabin. After reading the reviews and looking at the CRAZY HIGH PRICES we almost called off the trip. Our granddaughter was really looking forward to it and we really didn’t want to disappoint her do we decided to splurge on one of the family cabins. It was a lot of work getting ready because even with the HIGH prices they do not furnish top sheets, bedspreads or towels and wsshcloths or even a dish towel. It was not very clean especially the floors and the air conditioning vents. The worst part was the cabin was so hot. We contacted the office and they sent 2 service people to work on it because it was “froze up”. They got it working but told us the cabin would not get any cooler than 72 degrees because the thermostat cannot be set any lower than that. They told us that was the case for every cabin. 72 degrees would be fine but the temperature in the cabin never got below 78. It was very uncomfortable especially trying to sleep. When we went to the office the second day the said they would move us to another cabin. It was not an ideal solution because we had to pack up everything and move it all to another cabin. This would have been okay but the 2nd cabin was even hotter than the first one. It stayed about 80 degrees regardless of what we set the thermostat on. The only place cooler was the loft area that had a separate window unit. The stairs were very steep and you cannot stand upright in the loft so anyone with any back or mobility problems could not get up there. We did not sleep well at all due to being so uncomfortable. We did stop by the office when we checked out and told them once again of our voncerns and that our weekend was disrupted and uncomfortable even though the prices are exorbitant! They did agree to refund one night. Even with the refund the weekend was very expensive. Sadly our whole family is disillusioned with Lake Rudolph and will not be returning. It is the end of a long tradition but we feel like we could enjoy ourselves much more somewhere else for CONSIDERABLY less money.

Alyssa Johnes

Lots of teenagers drinking and driving golf carts while blaring music at night. Not as quiet or as cheap as it was before Sun bought it. Unfortunately it's still the closest place to stay and does offer a shuttle to get to/from the theme park. Showers were ice cold.

Laurie Jenkel

We had a great experience this time after a not so good one a few years ago but our main problem was when you all had campers...We stayed in a Candy Cane Cottage this time..Very nice!!!! We had a great time and my autistic son loves it here, his favorite vacation spot.. Thanks and your improvements are noticed and appreciated 🙂

Robrun R

This campground grew on us, the slides cost campers extra which is lame, the site they gave us was extremely small with a limb hanging over it that would have scratched the camper they gave us a new site and it’s extremely un level which seems to be on oar for the camp ground so bring a lot of blocks. The atmosphere is fun you definitely should get a golf cart. The staff is nice. Kinda pricey for what you get though.