Reviews

Joe Arceo

Beautiful place am remodeling the pool there soon it will be more beautiful

Jer Mac

I lived here for 8 months. 7 of those moths none of the amenities were able to be used. Such as the hot tub, game room and gym. The excuses came by the dozen. A few things that were amicable and fair was the price.I believe in;!you pay for what you get. If you don’t get the services you signed up for! you don’t pay. So the manager was able to side with me on that. Thank you Phil for being extremely professional. However, that does not change the fact that Noolie at the front office is far out of her comfort zone. Very unprofessional. I have several emails that are extremely unprofessional. I also know she is hanging out with residents. I also have few videos of her yelling and acting out. Nothing of what a 5 star customer service experience would be like. I’ve had to ask that she stop contacting me completely because she has Harassed me. Unfortunately there are many more things I could load up here and I will as I put my experiences together. But this is no more than a 3 star place. Especially when some staff is not trained on customer service. The overall construction issues/projects. How they have been contracted out is beyond me.Someone with 5 years of contracting for the military. I don’t see any reason for the office not to be the opened with the old furniture. Until the new stuff arrives. Thus, allowing residents to use the amenities. Things are always broken. People let their dogs poop in your grassy area. As soon as you complain to the staff. They only send out an email. They do not put up signs or anything more than an email asking residents to bring their dogs to the designated area. Furthermore, the bath rooms are always closed for up grades but I see no upgrades when the same rusty shower rod,rings and shower heads are all the same old rusty ones. They say the bathrooms are cleaned daily but, they 100% are not. I see no one cleaning there daily. I have documentation of proof of my fair complaints I’ve made. Nothing in this report is false or spiced up.

Kevin Haynes

My wife and I have been attempting to reach someone in the office regarding a long term reservation over the course of a few weeks. We’ve left messages with no response and have even driven to the park and had nobody answer the intercom at the front gate. Yesterday, I thought we finally made progress when someone answered the phone, but after sitting on hold for 15 min I was disconnected. I immediately called back, and you guessed it nobody answered. We’d really like to explore the possibility of reserving a space long term since it is closer to both of our works than our current location but if this is the service that is provided I’m not sure we’re interested anymore.

Mark Wilson

My daughter stays here. Good place to be.

Janet Kiley

Very friendly folks, lots of vehicle noise from I-5, Morena Blvd, as well as a Budweiser Brewery on next property north, with truck traffic 24 hours a day. Nice amenities for our use, laundry, dog walk, bicycling, pool, great staff, well kept grounds, clean, limited parking. Secure with patrols.

Sylina Garcia

Decent campground. Many people live here, which would make you think it would be nice, but its not. It has made people comfortable, with “their” home. Parking and driving around camp site is horrible. They have cars parked everywhere which makes it difficult in a huge trailer trying to park at night. People tend to be less friendly because they live here and it’s “their” space. We received a 1st notice letter because of loud noise between the hours of 12-1. I was upset because we have 4 small kids and we were in our trailer asleep at that time. They stated a guest advised it was us. I advised them their security guards should be the one to approach all guests at times of curfew if there is an issue, that way they know who specifically it was. I advised it’s wrong to receive a letter the following day, especially if they have the wrong guests and are going by pure assumption. Another issue…. The site didn’t have a picnic table. Doesn’t have anything. We grabbed a table after asking their maintenance, and they brought us one. The lady next door, asked if when we leave, if we can put the table back, because it doesn’t “normally” go there, and it was a little on her gravel. My next issue, and last, was with the fact that my brother lives in town. He was parked unloading stuff and a lady came walking and asked us to move the car, we were blocking the street. No one had passed by, we were unloading, and she had an issue with the car parked there, when there was people playing corn hole in the middle of the street and she didnt tell them anything. We were just over it. We felt like we couldn’t have peace and relax without being approached about something we were or were not doing. The 1st notice (only notice) was enough. We have been to many places, when we are with large groups and have long nights with no kids we have had security ask us to turn down our radio, we apologize and go about our day. There is a wrong and right way to do things. This was the wrong way. They need to figure out what they are doing first. I get there are rules. We have camped since I was little, and have never had so many issues at a place. They def. run this thing as a mobile home park, which is wrong because I know the campers aren’t getting the same rates as those who live here. We camped at Santa Fe Park RV Resort in a Fifth Wheel.

James Abram

This place has a lot going for it. Positives, very clean, very organized, and I feel very safe here. One can see maintenance working at almost any given moment. The office staff (Michelle, Noolie) are both amazing, and very professional/helpful. I have never seen a nicer laundry mat (I have yet to use the fully equipped gym but plan to when California opens up.) Something to note, if you need to do laundry you will need to buy a laundry card from the office. The pool area is clean and well kept. There is a main bike trail right outside the gate with just about anything one would want in a 15/20 min ride. There is also Mission Bay 20-25 min ride. This bike lane attaches to others making things easy and safe. There is also a hiking trailhead not to far away. Yes there is the highway, yes there is the railroad. Neither one is all that loud. Frankly with its prime location to everything San Diego offers it’s a small price to pay. The road to this campground is rough but there is no traffic so one can take their time. I will be honest I was skeptical at first but (due to the reviews), I am glad we are here and are enjoying this place quite a bit.

Keith Moynehan

This place gets a bad rap due to its location by the freeway. I think it’s great if you know that going in. Bathroom and shower are clean, laundry is the best I’ve ever seen at an RV park, they have a dog walk, pool, and jacuzzi, and the service is great. Spaces are small and you hear road noise, but as a base camp for local work or exploration, it’s great. I had a back in site for my 38’ class A and my site could fit my toad and a second car.

J STEWART

A plus to their website designer, because this place looks nothing like it at all! It looks like a trailer park not a resort or even a camp ground. Cars parked in the street, people with their stuff thrown all over the place, no over flow parking, grill was rusted out and laying on the ground. I asked for 50amp when I made the rsv but got there and only had 30amp. Planned on staying 6 days but left after the first night.

Nancy Barocio

I love it 💕 it’s perfect for our family 👨‍👩‍👧 Love the Train 🚂 Amtrak 🚆 noice Day/Night. Santa Fe its a very friendly, chill place. Its clean and well organized, If you looking for a short/long term Santa Fe it’s your place. All Employees /management also all RV neighbors are friendly and very professional. 👌🏼 🌟 🌟 🌟 🌟 🌟 👌🏼

Mohammad Nikravan

Here is too noisy. Its attached to highway! attached to railroad! RVs parked in close approximity to each other in few aisle. For me it is just looked like a parking to park and rest for night. We booked it for 3 days but left after first night. it was far away from my expectations.

davidmN9183LJ

Turns out this park is RIGHT next to I-5 freeway AND a railroad track. Needless to say it was noisy all night long. The sites are crammed in next to each other with barely room for a table, ZERO privacy and NO firepit. Facilities themselves were clean but I would never stay here again unless I absolutely had no other choice.

max ross

We love our stay here! It's been a few weeks so far and we love it. Everyone kind of does their own thing which is cool. Clean park and helpful staff. The noise from the 5 and the train is not as bad as other reviewers have posted but that's just my opinion. 😊

Nicholas Blecke

I’ve been at Santa Fe RV resort for five months now and I can’t say enough positive things about this place. I’ve traveled across the country and what I found is it always comes down to the staff and who represent the RV resort. I’ve dealt with Michelle in the office multiple times and she has always gone above and beyond to make sure I’m taken care of and any issues I may have are resolved immediately. The rv resort feels safe (thanks to the amazing security Cujo), clean, well kept. Bathrooms are cleaned daily, pool is available by request (because of COVID) and it’s just an all around great place. I believe that starts with Michelle, leading a great team! Can’t wait come come back!

K M

I have stayed at Santa Fe for several years now. Love the upgrades and improvements that are being made. Keep it up! Michelle, in the office, is incredible. She is so friendly, helpful, knowledgeable and if she doesn't have an answer, she will get it for you. Thank you Michelle!