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Reviews

Southern Dixie Auto Repair


User Reviews

Rachel Dalton

August 10, 2024

Highly recommend southern Dixie! After calling all around for a tire so we could travel back to Arkansas, these amazing people came in on a Saturday to help us get back home. These are some kind hearted and reliable people!

Terina Nelson

July 15, 2024

Absolutely no he beat people. Colton went above and beyond for my family. I live in tn and my mom broke down near Clanton Al. Colton came to her rescue and not only picked up her truck but 4 of my family members and stayed with them in the air condition (it was 98 degrees) for two hours or more while I ran around trying to get a rental. They ultimately repaired my mom’s truck and were in constant communication the entire step of the way. It took 3.5 half weeks to repair the truck but to no fault of this company. We had to have a new engine. Colton did everything he could to get us the best deals and parts.i truly appreciate him more than he will ever know. It’s hard to find honest people these days and I feel this company and the employees are more than amazing people. I highly recommend them. Again I love in TM but would go back to them for any issues I may have in the future

Ben Bryant

July 08, 2024

I highly recommend Southern Dixie towing . We were headed back home to Ky when we got into and accident up the road on I65 . Once our vehicle was safetly removed from the interstate Derrick was called to tow the vehicle to his shop. When he arrived he was super nice and talked us through a few options . With the car being inoperable rather than leaving the car in alabama we decided to get it back home to Ky. We wanted it back home ASAP and Derrick said he needed to swap trucks for a longer haul and he did so with zero hesitation . It made it safely back to Ky a few hours later. Stand up place Thanks again Derrick !!!

Crystal Shirley

July 08, 2024

Driving back from Destin, we were involved in a wreck! My car needed to be towed to prevent further damage and I just couldn’t leave her so far from home. Derrick towed my car from Clanton, Al all the way to Glasgow, KY and dropped her off around 1am after working all day long! He kept in contact with me the whole time! I can’t speak highly enough on him and his family’s business and they deserve a 20/10. The most down to earth, genuine person, and he made a terrible situation a lot smoother and easier on us. Thank you so much for being the best!!!!

Peggy Stemle

June 15, 2024

Amazing service to help us out when our tire blew on way north from PC vacation. He also found a tire for us & delivered car to that location. A nice honest and friendly guy!!

Kristine Hankins

June 02, 2024

Amazing towing service, my lower control arm snapped while passing through Clanton and they had the best prices and best service! They towed my car all the way home to Calera. They went out of their way to ensure my vehicle and I made it home safely 10/10 recommend! They even sold me a tire for my vehicle at an amazing price!

Dixon Watford

May 24, 2024

I needed a mechanic to change my oil cooler on short notice. Southern Dixie got me in and fixed it at a fair price. I would strongly recommend them. They are my go to Auto Repair in Clanton.

Dana

April 19, 2024

What an amazing company! Our son was driving from Florida to Alabama, and unfortunately ran over an armadillo. He drove to Southern Dixie Auto Repair where they quickly diagnosed the problem and charged him next to nothing. Any other company might have taken advantage of the situation, but this company was amazing. We highly recommend them to anyone who needs vehicle repair.

R. Ellis

March 12, 2024

Sent car in for front end vibration, which Inthought was a tire out of balanced. Turnout out brakes were bad and contributing to the problem. They checked with me first, provided a reasonable quote, ordered the parts, and had me fixed up in just a few hours. I’m extremely pleased with the service and will recommend them to friends and family.

Kendra Dawn Simmons

February 13, 2024

Last week I took my car to have it checked at Southern Dixie Auto Repair for suspension issues. I told them what was going on and how my car felt unstable, swayed at high speeds, and that it bounced and made a pop noise going over bumps. I paid them $98 for diagnostic to be ran just for them to lie to my face and tell me that my car had no suspension issues and that my brakes and rotors were metal on metal and that I needed new tires. I took it there because they are local and I was scared to drive it so far to the dealership. Today I brought my car to the dealership and found out my car has bad ball joints, bad struts that are leaking fluid, and I need an alignment. They are liars here and scammed me for $100 that I didn't have to give someone. Do not trust these people.

Joell McBurnett

January 29, 2024

I highly recommend this business's! Thank you Jeremy! He took great care of us and our vehicle. Last night we were heading home on 65N and had a freak accident resulting in our truck’s back tire literally breaking off and the truck’s axle caught fire. We were left stranded and shook up. We were referred to Dixie Towing by a local police officer. They immediately came out and helped us every way he could.

David Rose

January 29, 2024

My son was driving from Tuscaloosa to Auburn and had a tire blowout. Unfortunately, he did not have tire tools in his car after changing a tire last summer. He got towed to Southern Dixie Auto Repair via AAA. A kind man, who I will assume was the owner, changed the tire at 8:30pm on a Sunday night without charge. As a concerned father in another state, who was happy to pay, please accept my sincere gratitude! There are many good people in this world, whether or not you see it on TV and social media.

Erica Butler

January 26, 2024

** in response to the reply, I am aware of the situation and I’m very sorry that he is sick. BUT it does not give ANYONE the excuse to lie, blame customers, or lead people on. There is absolutely no reason for how this was handled. It would have been very easy to have told me you have no diesel mechanic when I called or even dropped the truck off. Or to have even had the courtesy to call once you supposedly looked at the truck. And then to have owned up to the fact that the problem that I was having got worse while the truck was in your possession. I would have handled this situation very differently had someone just been honest. But since no one can seem to be honest in your place of business, I will be leaving my reviews up to warn everyone just what type of business you all are running in the owners absence. Do not. And I mean DO NOT, take your vehicle here. I have had work done on my diesel truck here in the past and they were fantastic, but I had a very different experience here this past week. I called Monday morning at 8am and asked if they could look at a problem I was having with my diesel truck. They said they could and to bring it in. I immediately got up, had someone arranged to come pick me up, and drove and dropped my truck off. When I got there I explained the problem that I was having and asked them to also change the oil while I was there. They said that would be fine and they would let me know in just a little while what was wrong with the truck. Fast forward to 230PM, I had not heard from them so I called and asked about the truck. I was told the tech was at lunch and he would return my call. 330PM and a tech called. At this point I was informed they did not have a diesel mechanic and I would have to take my truck elsewhere to be looked at. I was told they really didn’t have time to look at it and just didn’t know what was wrong. Possibly had an exhaust leak and something was wrong with the turbo cooler. But remember, they didn’t have time to look at it. So now I had to scramble to find another ride to go pick my truck back up. I just had a diesel truck worked on here just about a month ago, so I knew they worked on them. No one informed me that they no longer had a diesel mechanic and just sat on my truck all day and were not going to let me know anything about what was happening. When I arrived to pick up my truck, I was given the keys and as soon as I started to drive I could tell the truck was in considerably worse shape than it was before. I had to drive with my hazards on to even get to the next repair shop that actually had a diesel mechanic. I called and spoke to the supposed manager of the shop and he, in so many words, called me a liar and told me that what I was hearing and experiencing in the truck was happening when I dropped it off. Just a word of advice, I would not do any business with these people. They are far from honest and messed up my truck worse than when I dropped it off. I ended up taking it to Johnnys and they were fantastic and my truck will never go anywhere else now.

stanley georges

January 19, 2024

Overall one of the most pleasant tow truck experiences I’ve ever had made possible dude to Mr. Jimmy! I was passing through coming from Florida and had a radiator hose blow on me at 4 in the morning. Mr jimmy picked up and was able to get me off the road an hour later and was also able to assist me in repairing the problem. God bless him and the company!

Anita Looper

October 23, 2023

I can’t express enough how kind and helpful Jeff was. We were 10 hours from home and we’re in a horrible accident. Jeff came with his wrecker to tow what was left of our truck and trailer, he offered to take us 20 minutes out of his way to a hotel. He told us on the way that he was getting married in just a few hours, yet here he was helping us. The kindness he showed to us during this trauma was over and above what he needed to do. He even gave us all a hug because he knew we were so shook up. Thank you again Jeff!!