Reviews

Kim Meredith

This Wonderful place truly went above and beyond, my husband and I haul oversized loads, and I drive an escort car. It broke down and these kind people got us in IMMEDIATELY and had me ready to go in no time!! Because of them, we are back on schedule and I'm able to get home to my four children. I highly recommend them to anyone!!!!

Tim Davids

Date of occurrence: 12/31/21 New Years Eve. Was not expecting anyone to be available to help! There they were right down the road from where my Son and his girlfriend had to pull off the highway because of grinding noise coming from the rear of the car. My son was traveling to Florida after visiting Mom and Dad in Missouri for Christmas! So glad we got to see him. Anyway, he had car issues which started in Birmingham AL. Pulled off the road to see what was wrong. I called all the Firestones in Birmingham to see if they could help with their issues. They all stated that they were not able to help! Figures!!!! Well I told him he would have to chance it and keep driving until it got to a point he could not or was home in FL. He made it to a town called Clanton, AL. Pulled over at Circle K and stated that they could not drive any further with the way that it was grinding. I got on google maps and looked up Automotive Mechanics Near Circle K in Clanton, AL. and a place called Southern Dixie Auto Repair just down the road from where they pulled off. I decided I would help out and call to see if they could help him get fixed. A woman called Angel answered the phone and stated he could bring the car down and they would take a look. He drove down the road and they got him into the shop immediately and was able to fix the rear brakes and have him out the door within an hour or so!!! God brought my son an Angel to help him with this unexpected issue and my stress and worries were completely gone! Thank you Southern Dixie Auto Repair for your quick response and help during the holidays!! Wish you were in my home town I would not hesitate to use your services. IF you are broke down anywhere near Clanton AL. call them, you will not regret the service they offer.

Judy Rogers

We broke down towing our camper from Florida to Tennessee. Everyone here was kind and helpful. They did everything they could to get us on the road again that day. The part was not available until the next morning, so they let us camp in their parking lot overnight. Did the repair the next morning and got us back on the road. Very professional. Donnie did a great job on our Diesel F250. Best people and service!

Aamir Momin

My family and I were heading down to Panama City Beach for weekend getaway. As we’re driving down the I-65 south, my car tire busted. We had roadside assistance to help us out spare in. We didn’t want to take the chance to drive to PCB with a spare. As we were waiting to get the spare tire put in. My and wife and I called Southern Dixie Auto Repair. Mrs Robbie picked up the call and told us come without an appointment and she would take care of us. When we got there, my family and I were treated with the kindest and very supportive service. Mrs Robbie went above and beyond to help us, she even gave hooked us up with with a tire they had carried and it was the only one they had. We did get the tire out in but we were told another tire was in a bad shape and needed another tire for that replacement. So the gentleman named Nathan, also went above and beyond to help us with just that. He had already helped with our first tire. So, We asked to check our other tires and he explained to us how the other tire was really out of shape. Therefore, he went above and beyond to help us to drive to another shop to buy a tire and come back to replace the other tire in. He did just that. My wife and I couldn’t be more thankful. These people treated us like their own and were really supportive. I can’t thank them enough. Our trip started out bad with the car incident. But after we took the car to this auto repair, they rejuvenated our mood for the trip. Thank you Mrs Robbie, Nathan, and the team. God bless y’all! Please go see them, they will take really good care of you.

Greg Kauffman

Our transmission failed at 9PM, an hour into a 12 hour trip home leaving us stranded and towing the car we'd come to fetch. We called Southern Dixie, they came right away, towed our truck back to their shop, and dropped us off at a nearby hotel. The owners son, Will, sent their tow truck and came himself to take stock of the situation. It was Will who dropped us off at the hotel. He even waited till we were checked in. Flat out took care of us. The next day we dealt with Robbie, turned out it was going to take a while to fix the 33 year old truck we were driving. She took care of us too, helped us get some supplies and helped us get back to the hotel. Truck all fixed, back home now. Everything good. They went out of their way, highly recommended. Greg Kauffman

Greg Kauffman

Our transmission failed at 9PM, an hour into a 12 hour trip home leaving us stranded and towing the car we'd come to fetch. We called Southern Dixie, they came right away, towed our truck back to their shop, and dropped us off at a nearby hotel. The owners son, Will, sent their tow truck and came himself to take stock of the situation. It was Will who dropped us off at the hotel. He even waited till we were checked in. Flat out took care of us. The next day we dealt with Robbie, turned out it was going to take a while to fix the 33 year old truck we were driving. She took care of us too, helped us get some supplies and helped us get back to the hotel. Truck all fixed, back home now. Everything good. They went out of their way, highly recommended. Greg Kauffman

Tanner Nock

By far the best experience I have ever had at an auto shop. These people care about you. My wife and i were on a trip to see family from northwest Arkansas and our car nearly broke down after a major storm was roaring. They made time to see us before closing and we’re honest in all they did. It is clear that they care about helping primarily. I wish I could get all of my auto repair done at Southern Dixie.

Tanner Nock

By far the best experience I have ever had at an auto shop. These people care about you. My wife and i were on a trip to see family from northwest Arkansas and our car nearly broke down after a major storm was roaring. They made time to see us before closing and we’re honest in all they did. It is clear that they care about helping primarily. I wish I could get all of my auto repair done at Southern Dixie.

Benjamin Coburn

We was stranded almost 700 miles from home with engine trouble, it was the scariest thing we have ever been through because we had our 3 kids with us. We showed up to the shop with no appointment. With got there at 8:00am and they had us fixed in a little over an hour. I wasn’t sure what was wrong with the car but just explaining to Arron what is was doing he knew exactly what was wrong with it. They checked out the rest of the car to make sure nothing else was wrong with it and we made it back to Indiana just fine. Just wanted to say thanks again, and if I have car issues in the future I’m going to give them a call for the advice, I know they will point me in the right direction.

Benjamin Coburn

We was stranded almost 700 miles from home with engine trouble, it was the scariest thing we have ever been through because we had our 3 kids with us. We showed up to the shop with no appointment. With got there at 8:00am and they had us fixed in a little over an hour. I wasn’t sure what was wrong with the car but just explaining to Arron what is was doing he knew exactly what was wrong with it. They checked out the rest of the car to make sure nothing else was wrong with it and we made it back to Indiana just fine. Just wanted to say thanks again, and if I have car issues in the future I’m going to give them a call for the advice, I know they will point me in the right direction.

LaDerious Dunlap

The staff was helpful and understanding, we had to get towed at around 2 AM and i forgot the guys name who helped us I think it was William, but he also gave us a ride to a hotel that night and picked us back up that next morning. Aaron was helpful also because he explained and showed me how and where my car’s faults were, I’d definitely recommend this shop to anybody ever in need of vehicle repair or towing.

LaDerious Dunlap

The staff was helpful and understanding, we had to get towed at around 2 AM and i forgot the guys name who helped us I think it was William, but he also gave us a ride to a hotel that night and picked us back up that next morning. Aaron was helpful also because he explained and showed me how and where my car’s faults were, I’d definitely recommend this shop to anybody ever in need of vehicle repair or towing.

Alexander Gruss

Amazing customer service! Their team was nothing but helpful when my family and two large dogs needed their help due to a blow out tire that caused additional damage late in the business day on Friday. They offered a loaner car for the night and helped find a place to stay for the evening. They were able to get us back on the road by 10:30am on a Saturday. We can not thank you enough!

TNgrandma kirby

My family and I were on our way home from camping at Gulf Shores Alabama. A tire exploded on our fifth wheel taking part of the siding with it. We got off the rode and put the spare on. About an hour later another tire went flat. We were able to get off interstate and pull into market to get gas. What to do. We had no more spares. It was Sunday evening and the next day was the Memorial holiday. There was a Love's Truck Stop Sat the next exit. We called but they did not have any tires to fit. Finally we found a company close to where we were. The young man (Will) answered our call. He was so helpful. He knew what tires he had in stock that would fit. We were a mile away from the business. He said he would be there in 45 min. As soon as he got there he was on the job. The next thing I knew 2 more men were helping him. They drove by and saw what he was doing and came to help. They were employees there also. A little while later the owner came. It seemed like a snap of the finger and they were done. They helped us get back on the rode. They were so nice felt like family.

TNgrandma kirby

My family and I were on our way home from camping at Gulf Shores Alabama. A tire exploded on our fifth wheel taking part of the siding with it. We got off the rode and put the spare on. About an hour later another tire went flat. We were able to get off interstate and pull into market to get gas. What to do. We had no more spares. It was Sunday evening and the next day was the Memorial holiday. There was a Love's Truck Stop Sat the next exit. We called but they did not have any tires to fit. Finally we found a company close to where we were. The young man (Will) answered our call. He was so helpful. He knew what tires he had in stock that would fit. We were a mile away from the business. He said he would be there in 45 min. As soon as he got there he was on the job. The next thing I knew 2 more men were helping him. They drove by and saw what he was doing and came to help. They were employees there also. A little while later the owner came. It seemed like a snap of the finger and they were done. They helped us get back on the rode. They were so nice felt like family.