Reviews

Kristi Bolton

Southern Dixie is a great place you can count on. They were able to fix my mom's car which another shop could not. The people there are very friendly and really care about their customers. They make you feel like family. They don't give up when trying to fix your car. They work really hard until all issues are resolved, making sure you are a happy customer. I would recommend them every time.

Shawnee Maines

Can’t say enough good things about the folks at Southern Dixie Auto, they are kind, honest and extremely helpful. The owner Jeff was so nice when he answered my call on Saturday night to request assistance as our car was broke down on I-65. After giving him our location and describing our problem (which was the electronic throttle control system) he said he would send a truck out to us. He told me the driver would take us to a hotel, gave me a run down on area hotels and he would call in his mechanic to look at our vehicle in the morning (on a Sunday)!!! Will, our tow guy, was great and very friendly. He picked us up on Sunday to bring us to the shop to get our vehicle. The prices were extremely reasonable, much lower than I expected! We were up and running again by Sunday afternoon and on our way home to NY. I highly recommend Southern Dixie Auto. If I lived closer I’d be a repeat customer for sure. Thanks Jeff, Will and the mechanic for getting us back on the road and showing us true southern hospitality!

emily little

Jeff ensured that my mom and 3 grandkids were safe and off the road quickly. My mom had been waiting on the side of the interstate for her roadside assistance to arrive, 3 hours later no one had arrived. I called Jeff and he immediately went to help her. The car was towed back to the shop and they were taken care of in a timely manner. It was reassuring knowing someone took action quickly. The price was reasonable as well. From the bottom of my heart thank you for what you do!!

Sarah Rachel

I went here yesterday, I had a tire blowout in the middle of nowhere travelling back from the beach. The tow truck there in under thirty minutes of my call. AAA said they would take over an hour! The owner of Southern Dixie Auto Repair had my car fixed and ready to go in another half hour in his shop. Really impressive, considering it was a Sunday night at around 8, and there was nobody else there helping him. He made absolutely sure I would have a safe drive for the rest of my trip. Very friendly man, and a comforting presence after the stress of a tire blowout. I really don't know what I would have done without Southern Dixie Auto Repair!

Lance Preston

I HIGHLY recommend Jeff Melton and his crew at Southern Dixie....5 stars! After experiencing a transmission issue with our Honda Pilot on I-65 near Jemison, AL on a Saturday afternoon we called for roadside assistance, and one of Jeff's wrecker's was dispatched and took our car and my family back to his shop, where the problem was quickly diagnosed. What I feared was a serious and expensive issue turned out to be a simple fix, and Jeff had us back on the road that evening. And instead of taking advantage of us and our situation, the cost of the repair was VERY fair and reasonable. This was a Saturday evening when their shop was already closed, but Jeff knew how important it was to us to continue on our trip that day, so he did what needed to be done. My family and I truly appreciate his assistance, and won't forget the kindness he and his wife showed us while we waited on the repair. THANK YOU!

Joe Wingard

AC compressor locked up causing serpentine belt to break near I 65. AAA towed me there to Southern Dixie. Theresa is an absolutely ANGEL. She had parts waiting for us when we arrived. Team work on it immediately. 3 hours later we were on our way. Prices were very reasonable. Seems like a wonderful and reputable business. Highly recommended.

Gabby Hetzel

HOLY LIFESAVERS!!! A few hundred miles into my 1000 mile trip back to Ohio from the beach, Southern Dixie saved my butt... at 1am. I got a flat tire and was told by triple a that no one was avaliable. I was going to miss class and my boyfriend would have missed work, so so so thankful for these kindhearted people who came out of their sleep to put a new Tire on for me! They didn't even tow me and still came out for me. Would 100% recommend them, very good prices and most importantly, true southern hospitality.

megannunnery

The owner was extremely helpful and kind. He was able to come in early to tow me from the side of I-65 after my tire blew out. Several other companies were called by my insurance and gave them some difficulties, but as soon as he was called he was there in less than 30 min. Which after waiting on a dark interstate for 2 hours was a very welcome sight. I only wish my insurance had called Southern Dixie Auto Repair earlier.

Toby Spencer

Broke down Saturday afternoon right after New Years. Travelling back from Florida to Michigan. Not many mechanics open on Saturday at 400pm, but Jeff answered my call. Said he could take a look at it and was not far away with his tow truck. Back at the repair shop for about 15 minutes when he informed me it was the fuel pump. He would be able to get part tomorrow and make the repair. I was surprised, because his sign out front did not list any hours for Sunday. He recommended a hotel that was flanked by some restaurants and a bar and he drove us down there. Sunday morning comes and he calls, the part won't be in until 400pm then it'll take about an hour to fix. But about 330pm, he calls and says the part came in early and my car is ready. And he's coming to pick me up from the motel. If he wouldn't have been willing to work on a Sunday, i would've had to miss work and incurred another motel night. Thank you Jeff. One downside, it's a small town, there's no shopping around for price. But checking once I got home, his price was just slightly above average. Worth it, for the Sunday service though.

Kristin McClain

Such amazing southern Hospitality. My family and I were traveling back from Alabama to Tennessee after visiting my inlaws. We stopped for a bite to eat and the car wouldn't start back up. We jumped the battery, even bought a new battery and changed it out. Still nothing. While I was on the phone to My insurance company trying to get a tow my mother in law (who was following us back) called Southern Dixie as they were minutes up the road. They ended up arriving first and towing are car to their shop that was already closed. Brought us in got the part and fixed it all with in a few hours. I know it didn't mean much to them to stay a little after close but it meant the world to us especially traveling with a 2 year old. We are forever going to be thankful of this awesome Auto Repair shop. Very trustworthy! They opened their door and invited us in like family.

Brittany Noblitt

My husband and I were driving to Florida from Kentucky and our transmission went out at around 2:00 am. We called Southern Dixie and got an answer! They were able to get us towed to the shop, fixed up and back on the road by that evening. The staff there was very accommodating for us and our two dogs which was a great help. We really appreciate the excellent service!

Kristi Ware

These guys came to our rescue in the early morning hours to fix a flat on our camper while stranded on the interstate. Very honest, helpful people! With their help we were able to get back on the road for vacation. In a time when you feel so helpless, so comforting to find great people like these! Thanks again Southern Dixie Auto Repair!!

PEKIN AUTO LOAN

We were traveling through Alabama on our way to Illinois when we had a brake lock up on our Chevy Suburban. It was 3pm on a Saturday so I knew it was going to be difficult to find a repair facility open. I was sure we were going to be spending a couple days in in the middle of Alabama waiting for a repair facility to open on Monday but we were lucky enough to find Southern Dixie Auto Repair on google! Jeff, the owner, answered the phone to our surprise. He said they were closed but he forwards the calls from the shop to his cell phone and would be happy to help us out. He gave us directions and had two of his employees meet us at his repair shop to fix our problem. Thanks to Tim and Justin we were back on the road in a short amount of time. Thank you Jeff for being so kind to help us out! You and your employees made a what could have been a difficult situation a minor inconvenience. You're the best!!!

Barbara Lewis

Our Diesel DIED on a Saturday morning on I-65 just south of Clanton, AL. Called Southern Dixie Auto Repair and the owner said he'd be there within 20 minutes. Got there in 10! Took us to the local diesel repair shop, recommended a motel until repair could be done on Monday. He also loaned us a vehicle from his lot to use until we could get our truck back. Couldn't have been nicer or more helpful! I guess this is what is meant by southern hospitality!! Would recommend his service to anyone! Stranded at 8am and in a hotel room by 9am! I just doesn't get any better than that!!

Danielle Bittle

My experience here was the excellent!! It was the day after the snow storm hit and my SUV had been running hot and my husband and I couldn’t figure out why. So I called Jeff, and he told me to bring it down there. After about an hour of stop and go because of the SUV overheating we finally made it down there!!! He was kind enough to loan me a van to drive because I had my two small kids with us and just a single cab ford ranger. I have never been to an auto repair shop that would even consider loaning a car out for a customer to use. The next morning I got a call from them telling me what was wrong, how much it would cost to fix and when it would be ready. I have never met someone so kind to a stranger as they were. Thank you, Jeff and the employees @ Southern Dixie Auto Repair!!! All of you were just awesome!