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Reviews

Southern Dixie Auto Repair


User Reviews

Sissy Piper

May 31, 2021

I cannot express how thankful my family and I are for the kind people at this shop. We were on our way home to Tennessee today from vacation at Gulf Shores and had one blowout on our camper and a little ways down the road had another. We didn't know what to do with no more spares and on a Sunday the day before Memorial Day. We did a quick search and found Southern Dixie. We called and they had the tires we needed and opened their shop to get us back on the road. When you have a fith- wheel camper, three dogs, and a three year old.....not knowing where you are or how to fix a problem is very scary. They made us all feel at ease and in the end, we felt like family. My family can't thank you guys enough!

Thomas Richard

May 26, 2021

Headed to the beach for vacation and suddenly my check engine light started flashing. With my wife & our toddlers in the car we were in need of help fast…Southern Dixie got us in and out and back on the road same day, in just a couple hours. CJ was friendly and very informative. I feel the pricing was fair as well. Highly recommend

Stacy White

May 21, 2021

While traveling on vacation I had to make an emergency stop at Southern Dixie Auto Repair due to a grinding noise coming from my front tire. The technicians were so helpful explaining what the issue was and getting me back on the road! I definitely recommend them for all your vehicle service needs!!

Carrie Hyatt

May 15, 2021

Our transmission gave out on the way home from the beach, still had over 300 miles to go. The guys here were exceptionally helpful and went the extra mile to get us to the best option so we could make it back home. Although we chose to just haul our car back home with some help from Alice at the Uhaul right up from the shop, I have absolute faith that they would have fixed it, no problem. From a momma who is truly grateful, thank you!!!! Going to put this on Google and Yelp, too, so everyone can see.

Sara “SaySay” Miller

April 29, 2021

Unfortunately we had to have our car towed, but thankfully Southern Dixie was there to help us. The car was in Pelham, AL and had to be towed back to town. I was scared of how much that would cost, honestly. To my surprise the fellas at Southern Dixie's price was cheaper than what I was expecting. I had never used them before, but I promise I will be calling them anytime we need a tow service!! Great Job Guys!!!😃😃😃

Ben Butler

April 03, 2021

I can't say enough good things about the people at Southern Dixie Auto Repair. My car was stuttering so bad that I barely could get it to the shop. They came out immediately to troubleshoot and check the engine codes. We discovered it would take a number of hours to get it repaired as it was late in the afternoon co-owner Lola volunteered to take us to a local hotel. The next morning they had given my car priority, had the repairs done by 10 a.m. and Lola came and picked us up at our room number! The repair was spot-on and my car drove like new. And is still driving like new several days later. And I might add that the repair was reasonably priced. Everyone was super friendly including co-owner Jeff and Karl the repairman and we had some nice conversations as well. I can't recommend this place enough! BigBen

Grace Albrets

January 25, 2021

I was sent there to eat a tire plugged and arrived just after closing. They were happy to help me anyway. Turns out the tire could not be plugged and I had not just run over one nail but likely a box of nails. The staff was very friendly and helpful. They helped me order new tires and stayed until we could be picked up.

Tina Donley

July 03, 2020

Passing through heading out of town and my son car started having problems and we had to pull over. Broken belt and had to quickly figure out what to do. Googled mechanic near me and they appeared; 2 minutes away. Called and the lady who answered was very professional and seemed very concerned for us. The most appreciated act of kindness was that they were minutes to closing and they stayed over to fix. Ordered parts and fixed in an hour. Thanks to the receptionist and mechanics. They definitely know how to serve the community and out of towners.

Chris Proehl

June 30, 2020

Had A emergency flat tire repair after hours. While pulling a camper. Came out to the store even though the owner had a torn rotator cuff he was willing to help us fix our tire. My husband offered to help him since he had years of experience in this field so the owner would not struggle with his healing surgery he was very kind and we recommend him And his shop to everyone.

Bob Dempley

June 08, 2020

We broke down on I65 heading to Gulf Shores on a Saturday morning about 11:30. They towed us in to their shop. They close at 12:00 and were not able to repair my Expedition until Monday. They were great, stuck with us (after closing) & helped us make arraignments for rental car & rented us a loaner to drive back to Birmingham airport to pick up rental (nothing available local). Made repairs at a reasonable price (could have gouged us but didn't) & repair included a "nation wide warranty". We were very lucky to find them so far (500+ miles) from home. Thank You Larry, Robbie, Randy and all the others we didn't talk to directly.

Courtney Cleveland

May 23, 2020

While my husband and I were traveling on vacation, we had a blow out. Unfortunately it was later at night and we could not find any places open except Southern Dixie Auto Repair. When we called the number to see if they were open, a man by the name of Jeff answered. He was not even at the shop But he told us to go to the shop and he would meet us there. He took time out of his night to come replace our tire for us. Not only that but he did it in a very timely manner AND AT A GREAT PRICE!!! I would definitely recommend and would return for any other auto repairs needed!!

Bridgette Taylor

April 20, 2020

We had a blow out headed 65 north on a Sunday evening. Found this business online to tow us and fix the tire. The owner came very quick and repaired the tire at his shop. It took no longer than an hour from the time we got stuck to getting back on the road. Very reasonable price too!! I would definitely recommend Jeff's place to travelers in a roadside emergency. Thanks Southern Dixie and God bless you!!

Rachel Wilson

April 08, 2020

After getting several estimates on front end work On my sons truck I took it to the guys at Southern Dixie Auto Repair. These guys had the best price, and made sure to let us know exactly what they would be doing. They let us know they stand behind their work and even texted to check on us and make sure everything was ok. Couldn’t have asked for better professionalism and service.

John Taylor

March 28, 2020

My wife and I were returning home (Boaz, Alabama) from Montgomery when our car overheated. We were stuck in traffic but we’re able to pull to the side. We were very close to exit 205. I search on the cell phone for automotive repair shops nearest to us. I was very lucky when we selected Southern Dixie Auto Repair from the list that came up. The man who came to get us and our car was not only very prompt but very nice, helpful and polite. He was there within 15 minutes. When we got to the shop the people there were equally cordial and helpful. While they repaired our car they loaned us a car so that we could get something to eat. We were back on the road home in about 2 hours. If you have to have trouble you could find no place better than Southern Dixie. Good quick service and courteous and helpful people, what more could you ask.

Sam Wright

November 26, 2019

I would drive out of my way to have this shop work on my cars. I had a mystery stall going on and the SUV died on the interstate. Well...I knew I was at someone’s mercy. The town driver recommended this shop. On a Saturday morning, these guys worked for hours troubleshooting and trying to find what was wrong. They went through the fuse panel, vacuum lines, etc. I saw the parts coming out and knew that was legit. I tapped out at noon with the owner running to get a fuel pump. That is a project with a lot of markup as it requires dropping the fuel tank. I left to make the call to see if my kidney was worth anything. On Monday am, they called me and I went to get the truck. Jeff, the owner, said it was really bugging him that there was something else wrong beside the pump and he was personally involved in tracking down an electric ground issue, and they didn’t have to change the fuel pump. Here’s what I think really happened— I saw him leave to go get the part and the truck was on the lift to drop the tank. I think they changed the pump and the problem persisted, so they kept tracking it down until they figured it out. But I was only charged for the diagnosis. I’m talking a couple hundred bucks. They could have so easily charged me for the work and parts performed on the pump and traced the real problem. I’d have never, ever known. They acted in integrity. I am so impressed. I met everyone in the shop. Owner, wife, admin, front counter, mechanics- they were all so very friendly and authentic. This shop actually made breaking down fun again. I could not more enthusiastically recommend a business of any kind than this group of people at Dixie.